"Old Family Album" Theme bug

cjyphoto

Old Family Album does not seem to show the large image while using the SmugMug & SmugMug small style. :dunno The other styles are working okay. :thumb

Andy

cjyphoto wrote:

Old Family Album does not seem to show the large image while using the SmugMug & SmugMug small style. The other styles are working okay.

Working fine, here:
http://themes.smugmug.com/gallery/1613984
http://williams.smugmug.com/gallery/9965/1/324702



Can you please give us a link to your gallery on your site where you are not seeing the proper behavior?

cjyphoto

Andy wrote:

Working fine, here:
http://themes.smugmug.com/gallery/1613984
http://williams.smugmug.com/gallery/9965/1/324702



Can you please give us a link to your gallery on your site where you are not seeing the proper behavior?

I tried the above links and they do not work either.

http://cjyphoto.smugmug.com/gallery/1695600

The page where the large image shoud be comes up there is no image. I do have larges set as viewable.

cjyphoto

I'll be switching that gallery to traditional until this is resolved.

Andy

cjyphoto wrote:

I tried the above links and they do not work either.

http://cjyphoto.smugmug.com/gallery/1695600

The page where the large image shoud be comes up there is no image. I do have larges set as viewable.

Are you referring to this page?
http://cjyphoto.smugmug.com/gallery/1695600/1/83337363/Large

Or the gallery style smugmug or smugmug small?
http://andytheme.smugmug.com/gallery/1579799/1/83435953/Large and the next 2 images show that we can see your gallery fine.

Though I may be completely misunderstanding you?

cjyphoto

Okay here is the deal on my gallery and the two galleries you provided.

When using the SmugMug or SmugMug small styles everthing looks normal until you click on the image to view large. The large page comes up but no image is shown. If there is a caption it will show but the image will not.

I can view the large images using the other styles but since SmugMug is the default style some people may not be able to view the large image. As they do not know that they can change the style.

That is why for now I'm going to use another theme or style until this is fixed or you simply decide that I'm crazy. :crazy

Andy

OH! You mean, LightBox?
What browser are you using that you cannot see the images in LightBox?

screenshot, IE6, your gallery, smugmug style then click on the main photo to get lightbox:
http://andytheme.smugmug.com/gallery/1579799/1/83445981/Large

Allen

I've seen this many times with other peoples browsers at work. Lightbox just sits there with "loading ..... " at top. Both IE & mozella. Never could figure out why. Some default setting I guess. So I would think it's prety wide spread.
Al

Andy

Allen wrote:

I've seen this many times with other peoples browsers at work. Lightbox just sits there with "loading ..... " at top. Both IE & mozella. Never could figure out why. Some default setting I guess. So I would think it's prety wide spread.
Al

Only if javascript is disabled...
EDIT: Also, many corporate / work locations have firewall and / or other blockage that prevents things like this.

cjyphoto

I'm using Firefox.

I just tried it with IE6 and the photo will appear but there seems to be no up/down scroll buttons in IE.

Lightbox? Thats what it's called.

cjyphoto

Okay, I didn't know there was a difference between and lightbox. So I guess I should say lightbox does not work with "Old Family Album Theme". My bad

Andy

cjyphoto wrote:

Okay, I didn't know there was a difference between and lightbox. So I guess I should say lightbox does not work with "Old Family Album Theme". My bad

Heh no worries!
LB works on this theme, in all browsers we fully support - IE6, Safari, FF (Mac and Win).

If you are having trouble, we can diagnose it for you. Let us know, thanks!