question about closing account

C_lawgik

Well I am leaving on a mission for my church for 2 years and I would like to close my account. Im Leaving tommorrow and I want my account to go for the rest of the year that I paid for but I want to make sure I do not get billed for it. I went "cancel account" but it said it would delete my account right then and I dont wanna do that. Andy can you help me?

Andy

C_lawgik wrote:

Well I am leaving on a mission for my church for 2 years and I would like to close my account. Im Leaving tommorrow and I want my account to go for the rest of the year that I paid for but I want to make sure I do not get billed for it. I went "cancel account" but it said it would delete my account right then and I dont wanna do that. Andy can you help me?

Standby...

Andy

Derrick,

I can downgrade you to a standard account, and then put in 8 referral credits, which would keep your account open, and your photos would not be deleted. When you return in two years, you can upgrade to Pro again.

How does that sound?

C_lawgik

Ok how about we do that. Thanks Andy

Andy

C_lawgik wrote:

Ok how about we do that. Thanks Andy

Done.

C_lawgik

Ok now one more question. I have some money made from sales but im just now filling out the tax form to send in. Will I still be able to cash in on those sales?

Andy

C_lawgik wrote:

Ok now one more question. I have some money made from sales but im just now filling out the tax form to send in. Will I still be able to cash in on those sales?

yeah fax the form in, and then send us a note and we'll square it away.

C_lawgik

OK, im gonna mail it in today

Andy

C_lawgik wrote:

OK, im gonna mail it in today

You can FAX it
http://www.smugmug.com/help/reporting

C_lawgik

Andy wrote:

You can FAX it
http://www.smugmug.com/help/reporting

woops already mailed it. sorry