Replace Photo not working

Pezpix

Greetings, I have had little to no success in replacing photos via the "photo tools" drop down bar inside of Smugmug using both IE6 and Firefox (version 1.5.0.6).

For some reason in Firefox, the upload will happen, but the photo that I want replaced is still there and the new one is not appearing. When I try to upload via IE, the entire browser just seems to time out after a couple of minutes and go blank white.
Also, I'm not continuing to browse the web when uploading. Lastly, I should note that the files system I am using is .jpg

Any assistance gets a big chocolate chip cookie from me :thumb

Mongrel

Fwiw...
I've had the same problem this evening (1am EST). Some went through, some did not make it.

I was successful after using "Send to SmugMug" and deleting the original.

Allen

Replace photo did not work for me either. I finally re-uploaded and deleted
old one. Funny, after replace finished? I got blank page. I saw "ftp ..."
something in the tab for the page title.
AL

Pezpix

Mongrel wrote:

I've had the same problem this evening (1am EST). Some went through, some did not make it.

I was successful after using "Send to SmugMug" and deleting the original.

My only problem with doing that is that it will break the original links that I'm using with the pictures in question.

Andy

Pezpix wrote:

Greetings, I have had little to no success in replacing photos via the "photo tools" drop down bar inside of Smugmug using both IE6 and Firefox (version 1.5.0.6).

For some reason in Firefox, the upload will happen, but the photo that I want replaced is still there and the new one is not appearing. When I try to upload via IE, the entire browser just seems to time out after a couple of minutes and go blank white.
Also, I'm not continuing to browse the web when uploading. Lastly, I should note that the files system I am using is .jpg

Any assistance gets a big chocolate chip cookie from me

Pez, pls reply with exact links to photos in question, thanks. I need to try and replicate. Thanks,

Pezpix

Andy wrote:

Pez, pls reply with exact links to photos in question, thanks. I need to try and replicate. Thanks,

Andy, this photo is one instance

http://www.pezpix.com/gallery/1709144/1/84391458

here's another

http://www.pezpix.com/gallery/1372816/1/81534441

However, this issue has happened to me in the past with other photos as well, but my poor memory has me remembering just these two examples. The photos in question were attempted to be replaced with both Firefox v 1.5.0.6 and IE6.

Pezpix

Eek! It happened again with this photo as well. Is anyone else having replace issues or is it just me?

The photo in question...
http://www.pezpix.com/gallery/1300309/1/85799505

Andy

Pezpix wrote:

Eek! It happened again with this photo as well. Is anyone else having replace issues or is it just me?

The photo in question...
http://www.pezpix.com/gallery/1300309/1/85799505

I've passed this along to our engineers. Thanks.

Pezpix

Andy wrote:

I've passed this along to our engineers. Thanks.

Danke! Be sure to pass one of these to the starving engineers Andy.

(You can have a bite too : )