Can't upload

KhaosKhaos Registered Users Posts: 2,435 Major grins
edited August 21, 2006 in SmugMug Support
I'm getting "File had errors and could not be processed." I tried a different photo and I still can't upload. HELP!

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 21, 2006
    Khaos wrote:
    I'm getting "File had errors and could not be processed." I tried a different photo and I still can't upload. HELP!
    Is the file under 48 megapixels? 16megabytes? What did your upload log say, exactly?
    Andy

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  • KhaosKhaos Registered Users Posts: 2,435 Major grins
    edited August 21, 2006
    Andy wrote:
    Is the file under 48 megapixels? 16megabytes? What did your upload log say, exactly?

    What I had in quotes is what the log said. I had it saved for web jpeg and also tried regular jpeg. Below 1MB in size.
  • KhaosKhaos Registered Users Posts: 2,435 Major grins
    edited August 21, 2006
    I can upload to another gallery, same shot. So apparently I'm having an issue with a gallery. It's a temp one anyway, I'll just delete it. Thanks.
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