Category Rename Problems

jc-studios

Hi,
I have renamed a category today. Smugmug page only shows my old catagory name. I click on it, it returns to my home page. I have refresh the page a few times. It happens only when I am logged in. When I log out, it is fine. Now I can not access my albums in that category while logged in. Can you help? :scratch

I am using IE 6
Old category - JC Gallery
New - JC Studios Gallery
Smugmug account - JC-Studios

Thanks, JC

Barb

jc-studios wrote:

Hi,
I have renamed a category today. Smugmug page only shows my old catagory name. I click on it, it returns to my home page. I have refresh the page a few times. It happens only when I am logged in. When I log out, it is fine. Now I can not access my albums in that category while logged in. Can you help?

I am using IE 6
Old category - JC Gallery
New - JC Studios Gallery
Smugmug account - JC-Studios

Thanks, JC

Hi

I see the new gallery. You might want to empty your cache and temp files and see if that fixes it.

AnneMcBean

Barb wrote:

Hi

I see the new gallery. You might want to empty your cache and temp files and see if that fixes it.

-Anne

jc-studios

Thanks for trying
Thank You! I got an answer from Josh at help@smugmug.com. I got a temporary solution to get around the problem.

The problem only happened when I logged in. Anyway, I have fixed the problem now.

Regards, JC

jc-studios

Solution to the problem
This is the suggested solution if you encounter it. They said they will be fixing it soon.

"All you need to do is change your category name and then go back to your home page and use the arrange feature to move your categories around, save your change, and then change them back. "

Good Luck.

Regards, JC