Smugmug Help E-mail

BenA2BenA2 Registered Users Posts: 364 Major grins
edited September 7, 2006 in SmugMug Support
I sent an e-mail to the help desk around 5:00pm Pacific last night and have not yet received a response (atypical of my previous experiences). The e-mail had a question about a renewal. Could one of you help gurus confirm it has been recieved?

Thanks
Ben

 www.ackersphotography.com

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 7, 2006
    BenA2 wrote:
    I sent an e-mail to the help desk around 5:00pm Pacific last night and have not yet received a response (atypical of my previous experiences). The e-mail had a question about a renewal. Could one of you help gurus confirm it has been recieved?

    Thanks
    I will look now. PM your email address from which you sent it, ok?
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 7, 2006
    It's okay :) I found it... Sorry you didn't get it!

    We're checking into the referral issue for you, and you'll hear back from us as soon as we know.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • BenA2BenA2 Registered Users Posts: 364 Major grins
    edited September 7, 2006
    Andy wrote:
    It's okay :) I found it... Sorry you didn't get it!

    We're checking into the referral issue for you, and you'll hear back from us as soon as we know.
    John just got back to me. Sounds like he was on top of the problem. He just forgot to shoot me an e-mail to let me know it was going to take some time for the engineers to resolve.

    As always, thanks for the help.
    Ben

         www.ackersphotography.com
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