replaced photo...

System

i replaced a photo the other dat on an order .. and it went to processing to day .. and when i rechecked the order i uploaded the wrong photo... gosh i am so stupid.... :scratch order # 168897 first pic diving catch was supposed to be a tighter cropped version?
what can i do ..
thanks
curtis

Andy

allensphoto wrote:

i replaced a photo the other dat on an order .. and it went to processing to day .. and when i rechecked the order i uploaded the wrong photo... gosh i am so stupid.... order # 168897 first pic diving catch was supposed to be a tighter cropped version?
what can i do ..
thanks
curtis

Yeah, you have to upload exactly the same size and crop photo as was ordered from originally. Send email to help@smugmug.com ATTN: Andy, please with all the details, and a link to the photo you want to really replace this with, and I'll take care of the reprint for you on Tuesday, no problem.

Of course, there's no charge for this, all part of the SmugMug Guarantee!
http://www.smugmug.com/prints/our-guarantee.mg

System

thanks e-mail is on the way...