Vanishing Uploads

ukaskewukaskew Registered Users Posts: 17 Big grins
edited September 12, 2006 in SmugMug Support
I've just uploaded 3 pictures totalling around 1.3MB, it said the upload was successful but they don't appear in my Upload Log and do not appear in the gallery that I have uploaded them to.

What do I do in this case? Upload them again? I assume that they are there *somewhere*.

Thanks

Chris.

www.chrisharrison.smugmug.com

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 12, 2006
    ukaskew wrote:
    I've just uploaded 3 pictures totalling around 1.3MB, it said the upload was successful but they don't appear in my Upload Log and do not appear in the gallery that I have uploaded them to.

    What do I do in this case? Upload them again? I assume that they are there *somewhere*.

    Thanks

    Chris.

    www.chrisharrison.smugmug.com
    Hi Chris,

    Sorry you are having some trouble! What uploader were you using, what browser, and what version? What gallery were you uploading to?
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • ukaskewukaskew Registered Users Posts: 17 Big grins
    edited September 12, 2006
    They have now just appeared as "Processing" in the gallery just before I decided to re-upload the pictures, took around 10 minutes to appear.

    However, on the Log screen they appear as W=18, P=14 or thereabouts.

    Internet Explorer 6 SP2, Windows IE Uploader, 'Eurofest' Gallery in the Motorsport section.

    Thanks.
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