My Cart is Empty

kriyababaji

Three times over the last 2 weeks I have tried to order photos from my site. When click "buy this photo">"on to cart", I get a screen saying "your shopping cart is empty"?

What's the deal with this, is there something I am doing wrong, or is it on Smugmugs end, does there purchase department just shut down periodically?

http://www.wildearthilluminations.com/

thanks shane

Andy

kriyababaji wrote:

Three times over the last 2 weeks I have tried to order photos from my site. When click "buy this photo">"on to cart", I get a screen saying "your shopping cart is empty"?

What's the deal with this, is there something I am doing wrong, or is it on Smugmugs end, does there purchase department just shut down periodically?

http://www.wildearthilluminations.com/

thanks shane

Hi Shane,

Not sure if you recall this post of yours:
http://www.dgrin.com/showthread.php?t=42348

Have you checked your cookie status? Javascript status? What browser and version are you having this trouble with? We cannot replicate on our end, your site is working fine for us in IE6, Firefox, and Safari.

dogwood

cookies
My standard question when this happens to my customers-- "Are you on a Mac using Safari?" Everytime so far the answer has been yes. The Safari default is to not accept cookies. So if you're on Safari, change the preferences and you'll be fine.