Help - Images uploaded to new gallary not showing up

Scott_Quier

Don't really know where else to go for help, so here it is.

I have twice uploaded a set of 28 images (largest is 6.55MB) to this gallary:

http://scottquier.smugmug.com/gallery/1936874

When I navigate to that gallary, no photos are there (hence, two attempts to upload).

Is there something I'm doing wrong or is there a problem? I'm using the IE dedicated uploader (it's worked great for me in the past) and I'm getting status as the images are uploaded.

Photos I uploaded yesterday to http://scottquier.smugmug.com/gallery/1933069 went up just fine.

I also tried it with a 3.4MB jpg that I successfully uploaded to another gallary about a month ago. This file did not appear on the above gallary.

Created a new gallary (http://scottquier.smugmug.com/gallery/1937096) and attempted to upload a known good photo to it (one I loaded a month ago) and it also did not appear.

SunGlo

Scott_Quier wrote:

Don't really know where else to go for help, so here it is.

I have twice uploaded a set of 28 images (largest is 6.55MB) to this gallary:

http://scottquier.smugmug.com/gallery/1936874

When I navigate to that gallary, no photos are there (hence, two attempts to upload).

Is there something I'm doing wrong or is there a problem? I'm using the IE dedicated uploader (it's worked great for me in the past) and I'm getting status as the images are uploaded.

Photos I uploaded yesterday to http://scottquier.smugmug.com/gallery/1933069 went up just fine.

Scott,

If you're doing something wrong, then we both are because I'm having the same problem. I've made three attempts to load one image and it never made it to my gallery.

http://sunglo.smugmug.com/gallery/163893

Phil

Scott_Quier

SunGlo wrote:

Scott,

If you're doing something wrong, then we both are because I'm having the same problem. I've made three attempts to load one image and it never made it to my gallery.

http://sunglo.smugmug.com/gallery/163893

Phil

I just looked at your gallary, I see 86 images. I guess you were attempting to load #87?

SunGlo

Scott_Quier wrote:

I just looked at your gallary, I see 86 images. I guess you were attempting to load #87?

Yes, I was loading a new image which would have been #87 and then planned to remove an image which would take the count back to 86.

The first attempt show "no data received" in the upload log even though it clearly uploaded the file. The following two attempt indicated it received the file, but it never showed in the upload log or my gallery.

Wireless

The upload queue is a bit behind. We hope that it'll drain within the next hour or so now that we resolved the problem. Anything that you have uploaded already should eventually process as the servers catch up. Sorry for the inconvenience.

Wireless

OK, so the should have recovered by now. If you are still having problems, it might be something else. As usual, email help@smugmug.com if you have any problems or questions.

Sorry again for the inconvenience!

SunGlo

Wireless wrote:

OK, so the should have recovered by now. If you are still having problems, it might be something else. As usual, email help@smugmug.com if you have any problems or questions.

Sorry again for the inconvenience!

Thanks for the quick response. My site is back to normal.

Phil