pixelated images
sara505
Registered Users Posts: 1,684 Major grins
Please help.I just purchased a new computer and suddenly my web site looks horrible, as do the images at the top of the d-grin site. In fact, some of the icons on my desk top have ragged edges.
I experienced this one other time, at a friend's house on her computer. I got an e-mail answer from smug mug at that time, but can't remember the solution.
I should mention that I own two other computers, both using the same Verizon DSL connection, with no problems.
I called Dell tech support, was taken down a long road of reinstalling windows....
I checked the resolution on this machine, it is set at the highest setting, as are my other two computers.
What to do? This computer is worthless to me if images look like crap.
Thanks!
I experienced this one other time, at a friend's house on her computer. I got an e-mail answer from smug mug at that time, but can't remember the solution.
I should mention that I own two other computers, both using the same Verizon DSL connection, with no problems.
I called Dell tech support, was taken down a long road of reinstalling windows....
I checked the resolution on this machine, it is set at the highest setting, as are my other two computers.
What to do? This computer is worthless to me if images look like crap.
Thanks!
0
Comments
Oh, by "looks horrible" I mean totally pixelated.
www.SaraPiazza.com - Edgartown News - Trad Diary - Facebook
Chances are that this has something to do with the video setings on your new computer. Can you post this screen shot from your computer or tell us what your settings are? What you want to see here is a high enough screen resolution and enough colors to render quality images.
Homepage • Popular
JFriend's javascript customizations • Secrets for getting fast answers on Dgrin
Always include a link to your site when posting a question
my settings look just like the above. highest res, highest color quality
www.SaraPiazza.com - Edgartown News - Trad Diary - Facebook
I have seen this nasty effect one other time, on a friend's computer, and it made me wonder, 'how many people are looking at images like these and don't even know they are awful?'
I was given an explanation by someone at smug mug--something about internet speed, I believe--but it was a while ago, so I can't really remember.
www.SaraPiazza.com - Edgartown News - Trad Diary - Facebook
Can you post a screen shot that shows the problem?
Homepage • Popular
JFriend's javascript customizations • Secrets for getting fast answers on Dgrin
Always include a link to your site when posting a question
www.SaraPiazza.com - Edgartown News - Trad Diary - Facebook
Maybe, maybe-not. If you're screen is indeed in a high res mode, then a pixelated image looks pixelated because it's not effectvely using all the pixels on your screen to render smooth lines and surfaces and is instead rendering blocks of pixels for some reason. A screen shot will capture the actual pixels from your screen and should show the problem on anyone's computer when viewed at 100%.
If your screen is not actually in a high-res mode, then we might also be able to tell that from a screen shot. Up to you. I'm just telling you what I'd look at next in order to help.
Homepage • Popular
JFriend's javascript customizations • Secrets for getting fast answers on Dgrin
Always include a link to your site when posting a question
BizDev Account Manager
Image Specialist & Pro Concierge
http://www.downriverphotography.com
www.SaraPiazza.com - Edgartown News - Trad Diary - Facebook
It's a Dell Inspiron e1505, don't know what kind of video card, where would I find that info?
www.SaraPiazza.com - Edgartown News - Trad Diary - Facebook
To capture a screen shot, you can get a representative messed up image in the top-most window and then press Alt-PrtSc. This will capture the pixels on screen and copy them to the clipboard. You can then open your image editor, create a new empty image and then paste the clipboard into that image. Crop, if necessary, then save to JPEG, upload to your gallery and link it here. That will give us a view of the exact pixels that were on your screen.
Homepage • Popular
JFriend's javascript customizations • Secrets for getting fast answers on Dgrin
Always include a link to your site when posting a question
I can't do that. This is a brand new computer, I have not installed editing softwear, and can't find whatever they packed easily. This is all so vexing, I can't begin to tell you. My image editing softwear is on the other computer, but there is nothing wrong with those images.
All I know is, all of my web graphics are messed up. Pixelated. It's not on regular images that I have copied and pasted from my website onto the desk top--only graphics to do with the web--the words and the images, well, not words that have been typed, but everything else. "Digital Grin Get the Shot" is pixelated. All of the images, in the banners and in everyone's web site, especially the thumbnails, are pixelated.
www.SaraPiazza.com - Edgartown News - Trad Diary - Facebook
I have been trying to copy a screen shot, to no avail. All I can say is, all my images on the web are pixelated. When I copy an image from my website into a folder on the computer it looks fine. Everything on the web is pixelated, and even the icons on my desk top are jagged. Very very discouraged.
www.SaraPiazza.com - Edgartown News - Trad Diary - Facebook
I'm also responding to your email at the help desk.
I'm terribly sorry that you are having trouble with your new computer! Rest assured, your images on SmugMug are *not* pixelated, they look great, we've all had a look at your site and there are no problems on our end - I say this not to gloat but to reassure you that all is well
Now, I think you have some sort of setting on your monitor, or video card, that is not set right. I also wonder if you have any accelerator software, toolbar software, or other "add-ons" that may be affecting video performance? Is there anyone in your neighborhood, or a friend, or family member that can have a look?
I ca
Portfolio • Workshops • Facebook • Twitter
Portfolio • Workshops • Facebook • Twitter
I'm stumped so this is one last guess. If the images look fine in some circumstances, but not in others, then it's less likely to be a video card setting and more likely to be an application setting in the applications that don't look good. If you are using IE for your browser, then you might want to play with some of the IE display options. If you go to Tools/Options, click on the advanced tab and scroll down, you'll get to this set of options. You might try some different settings for the relevant options and see if it helps your browsing experience in any way.
Homepage • Popular
JFriend's javascript customizations • Secrets for getting fast answers on Dgrin
Always include a link to your site when posting a question
Hi John. Finally, I got through to someone at Dell who took me right to the solution: DPI. The dpi was set too high. Yay Thanks for your efforts!
www.SaraPiazza.com - Edgartown News - Trad Diary - Facebook