Well Nikon called me back

HarrybHarryb Registered Users, Retired Mod Posts: 22,708 Major grins
edited October 11, 2006 in Cameras
Hi Y'all,

Nikon just contacted me by phone today about the D2H I had returned to them. http://dgrin.com/showthread.php?t=43289

They are replacing my camera with a D2Hs. :clap

I am a happy camper and more than satisfied with the final resolution.
Harry
http://behret.smugmug.com/ NANPA member
How many photographers does it take to change a light bulb? 50. One to change the bulb, and forty-nine to say, "I could have done that better!"

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 2, 2006
    that's pretty sweet, go Nikon customer service thumb.gif
    Andy

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  • ballentphotoballentphoto Registered Users Posts: 312 Major grins
    edited October 2, 2006
    Harryb wrote:
    Hi Y'all,

    Nikon just contacted me by phone today about the D2H I had returned to them. http://dgrin.com/showthread.php?t=43289

    They are replacing my camera with a D2Hs. clap.gif

    I am a happy camper and more than satisfied with the final resolution.

    Nice thumb.gif But I think that they really should give you a D2Xs instead for all your troubles rolleyes1.gif bwahahahah But seriously cool that they are doing that!!! wings.gif
    -Michael
    Just take the picture :):
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  • raptorcaptorraptorcaptor Registered Users Posts: 3,968 Major grins
    edited October 2, 2006
    Congrats Harry! clap.gif
    Glenn

    My website | NANPA Member
  • HarrybHarryb Registered Users, Retired Mod Posts: 22,708 Major grins
    edited October 2, 2006
    Andy wrote:
    that's pretty sweet, go Nikon customer service thumb.gif

    I was impressed with how quickly they resolved this. I'm getting a brand new camera, the later version of it too, and a full refund on the $ spent on the repairs. You can't do much better.
    Harry
    http://behret.smugmug.com/ NANPA member
    How many photographers does it take to change a light bulb? 50. One to change the bulb, and forty-nine to say, "I could have done that better!"
  • Awais YaqubAwais Yaqub Registered Users Posts: 10,572 Major grins
    edited October 2, 2006
    eek7.gif Replacing thats incredible
    Thine is the beauty of light; mine is the song of fire. Thy beauty exalts the heart; my song inspires the soul. Allama Iqbal

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  • bfjrbfjr Registered Users Posts: 10,980 Major grins
    edited October 2, 2006
    Harryb wrote:
    Hi Y'all,

    Nikon just contacted me by phone today about the D2H I had returned to them. http://dgrin.com/showthread.php?t=43289

    They are replacing my camera with a D2Hs. clap.gif

    I am a happy camper and more than satisfied with the final resolution.

    woW very very cool.
    Hey let me know if you need any tips on it's prober use and care rolleyes1.gifmwink.gif:D
    Benjamin
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  • wxwaxwxwax Registered Users Posts: 15,471 Major grins
    edited October 2, 2006
    Harryb wrote:
    I was impressed with how quickly they resolved this. I'm getting a brand new camera, the later version of it too, and a full refund on the $ spent on the repairs. You can't do much better.
    Yeah, no kidding. That's pretty impressive.
    Sid.
    Catapultam habeo. Nisi pecuniam omnem mihi dabis, ad caput tuum saxum immane mittam
    http://www.mcneel.com/users/jb/foghorn/ill_shut_up.au
  • JCDossJCDoss Registered Users Posts: 189 Major grins
    edited October 2, 2006
    Amazing!!! :ivar
  • HarrybHarryb Registered Users, Retired Mod Posts: 22,708 Major grins
    edited October 2, 2006
    ballentphoto wrote:
    Nice thumb.gif But I think that they really should give you a D2Xs instead for all your troubles rolleyes1.gif bwahahahah But seriously cool that they are doing that!!! wings.gif

    Nah my D2X is just fine and with the firmware update getting released soon the differences beween the D2X and D2Xs will be mostly minor but the differences between the D2H and the d2Hs are much greater.
    Harry
    http://behret.smugmug.com/ NANPA member
    How many photographers does it take to change a light bulb? 50. One to change the bulb, and forty-nine to say, "I could have done that better!"
  • wxwaxwxwax Registered Users Posts: 15,471 Major grins
    edited October 2, 2006
    I think they just like the cut of your tail feathers.
    Sid.
    Catapultam habeo. Nisi pecuniam omnem mihi dabis, ad caput tuum saxum immane mittam
    http://www.mcneel.com/users/jb/foghorn/ill_shut_up.au
  • HarrybHarryb Registered Users, Retired Mod Posts: 22,708 Major grins
    edited October 2, 2006
    bfjr wrote:
    woW very very cool.
    Hey let me know if you need any tips on it's prober use and care rolleyes1.gifmwink.gif:D

    I will let you know once I have a chance to handle it and see if there's any major differences in operation from the D2H. .
    Harry
    http://behret.smugmug.com/ NANPA member
    How many photographers does it take to change a light bulb? 50. One to change the bulb, and forty-nine to say, "I could have done that better!"
  • HarrybHarryb Registered Users, Retired Mod Posts: 22,708 Major grins
    edited October 2, 2006
    wxwax wrote:
    I think they just like the cut of your tail feathers.

    and who could blame them biggrinbounce2.gif
    Harry
    http://behret.smugmug.com/ NANPA member
    How many photographers does it take to change a light bulb? 50. One to change the bulb, and forty-nine to say, "I could have done that better!"
  • HarrybHarryb Registered Users, Retired Mod Posts: 22,708 Major grins
    edited October 2, 2006
    JCDoss wrote:
    Amazing!!! :ivar

    They did surprise me.
    Harry
    http://behret.smugmug.com/ NANPA member
    How many photographers does it take to change a light bulb? 50. One to change the bulb, and forty-nine to say, "I could have done that better!"
  • TristanPTristanP Registered Users Posts: 1,107 Major grins
    edited October 3, 2006
    Congrats Harry, that's great news. Big thumb.gif to Nikon's customer service.
    panekfamily.smugmug.com (personal)
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  • mr peasmr peas Registered Users Posts: 1,369 Major grins
    edited October 3, 2006
    Thats the only other resolution I can see other than giving your money back, but I know they want you to keep coming back as a Nikonite and not turn to the darkside like Andy keeps persisting you to do.

    But you went through so much, I think they should have given you a free lens or something, You should throw another hissy fit when you get your get your D2Hs body. mwink.gif
  • HarrybHarryb Registered Users, Retired Mod Posts: 22,708 Major grins
    edited October 3, 2006
    mr peas wrote:
    Thats the only other resolution I can see other than giving your money back, but I know they want you to keep coming back as a Nikonite and not turn to the darkside like Andy keeps persisting you to do.

    But you went through so much, I think they should have given you a free lens or something, You should throw another hissy fit when you get your get your D2Hs body. mwink.gif

    I think you are right about the resolution. I think they messed up the D2H so bad the last time that they couldn't bring it back.

    I hold off on the hissy fit for the moment. My hissy fits are too dangerous to be used lightly. rolleyes1.gif
    Harry
    http://behret.smugmug.com/ NANPA member
    How many photographers does it take to change a light bulb? 50. One to change the bulb, and forty-nine to say, "I could have done that better!"
  • David_S85David_S85 Administrators Posts: 13,245 moderator
    edited October 3, 2006
    clap.gif That's a very fair offer. Kudo's to Nikon Service!
    My Smugmug
    "You miss 100% of the shots you don't take" - Wayne Gretzky
  • MitchellMitchell Registered Users Posts: 3,503 Major grins
    edited October 3, 2006
    This is just the kind of response I like to hear from a reputable company. They did right by you (as they should).
    Mitch
    http://clearwaterphotography.smugmug.com/
  • ziggy53ziggy53 Super Moderators Posts: 24,130 moderator
    edited October 3, 2006
    Gee Harry, what would you have done if they had offered you a brand new Canon 1Ds MkII? headscratch.gifhuh (Kind of a Twilight Zone sort of twist.mwink.gif)

    ziggy53
    ziggy53
    Moderator of the Cameras and Accessories forums
  • dragon300zxdragon300zx Registered Users Posts: 2,575 Major grins
    edited October 3, 2006
    Andy wrote:
    that's pretty sweet, go Nikon customer service thumb.gif

    Considering how much trouble Harry has had with this camera..... I tend to wonder about that.

    It's great that they are finally stepping up and replacing it out right with a new camera. But you would think they would have wanted to get the lemon out of their clients hand sooner. ne_nau.gif

    Congrats on the new toy Harry.
    Everyone Has A Photographic Memory. Some Just Do Not Have Film.
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  • HarrybHarryb Registered Users, Retired Mod Posts: 22,708 Major grins
    edited October 3, 2006
    ziggy53 wrote:
    Gee Harry, what would you have done if they had offered you a brand new Canon 1Ds MkII? headscratch.gifhuh (Kind of a Twilight Zone sort of twist.mwink.gif)

    ziggy53

    I would have taken it and sold it to Andy. rolleyes1.gif
    Harry
    http://behret.smugmug.com/ NANPA member
    How many photographers does it take to change a light bulb? 50. One to change the bulb, and forty-nine to say, "I could have done that better!"
  • HarrybHarryb Registered Users, Retired Mod Posts: 22,708 Major grins
    edited October 3, 2006
    dragon300zx wrote:
    Considering how much trouble Harry has had with this camera..... I tend to wonder about that.

    It's great that they are finally stepping up and replacing it out right with a new camera. But you would think they would have wanted to get the lemon out of their clients hand sooner. ne_nau.gif

    Congrats on the new toy Harry.

    On the whole they did OK. There was an anounced issue with the sensor and the first two visits were for that issue. That was quick and they fixed the issue. When the third occurrence came and went beyond the sensor issue they goofed up the repair.

    When I complained they immediatley refunded the repair costs and a week later notified me that they were replacing the D2h with the newer D2Hs which has a resale value of around $500 more than the D2H. Also I'm getting a brand new camera w/o some 65,000 actuations on it like my D2H. Additionally since I'm getting the whole kit I'm also getting an additional battery with a value of around $50.

    This leaves me around $550 to the better and I trade in an older camera with 65,000 actuations for a new later model camera . I really have no complaints on the resolution. Don't forget that this is only my back-up camera to my D2X so I didn't even lose any shooting time.
    Harry
    http://behret.smugmug.com/ NANPA member
    How many photographers does it take to change a light bulb? 50. One to change the bulb, and forty-nine to say, "I could have done that better!"
  • davevdavev Registered Users Posts: 3,118 Major grins
    edited October 10, 2006
    It sounds to me that, although you were given some headaches from Nikon, they also gave you some aspirin. :D

    Congrats on the new camera Harry.
    dave.

    Basking in the shadows of yesterday's triumphs'.
  • jwwjww Registered Users Posts: 449 Major grins
    edited October 11, 2006
    Harryb wrote:
    ...and a week later notified me that they were replacing the D2h with the newer D2Hs

    wow... that is awesome!

    Sorry you had to go through so much to get it resolved, but that is one sweet upgrade.

    I hope you are as happy with the D2Hs as I am.

    I love mine..
    jww - www.jwwPhotos.com - www.jwwWebDesign.smugmug.com
  • HarrybHarryb Registered Users, Retired Mod Posts: 22,708 Major grins
    edited October 11, 2006
    jww wrote:
    wow... that is awesome!

    Sorry you had to go through so much to get it resolved, but that is one sweet upgrade.

    I hope you are as happy with the D2Hs as I am.

    I love mine..

    I am very happy with the D2Hs so far. It handles as well as the D2H (you can't do much better) and the IQ is improved. It handles noise better than the 2H and I like the colors I'm getting with it better than the 2H.
    Harry
    http://behret.smugmug.com/ NANPA member
    How many photographers does it take to change a light bulb? 50. One to change the bulb, and forty-nine to say, "I could have done that better!"
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