Replace photo size limited to 10MB?

sirsloop

I'm having more problems with the replace feature here... same stuff... browser goes to a blank white screen after the image completely uploads. This time it was a 10.8MB file, so I tried backing it down under 10 and it completed. Is there a limitation on the replace feature? :dunno

Andy

sirsloop wrote:

I'm having more problems with the replace feature here... same stuff... browser goes to a blank white screen after the image completely uploads. This time it was a 10.8MB file, so I tried backing it down under 10 and it completed. Is there a limitation on the replace feature? <img src="https://us.v-cdn.net/6029383/emoji/ne_nau.gif&quot; border="0" alt="" >

There is the same limit as on normal uploads. <16mb for pros. By any chance was the first file greater than 48megapixels in file dimensions?

Can we have a link please? Thanks!

sirsloop

Andy wrote:

There is the same limit as on normal uploads. <16mb for pros. By any chance was the first file greater than 48megapixels in file dimensions?

Can we have a link please? Thanks!

Order # 180403
http://photos.tallmanphoto.com/gallery/1929578/232/98034501

The original image was a 10 megapixel, 9.69 megabyte JPG... practically straight out of my XTi converted from RAW, Size: 3888x2592

I dumped the file I wanted to replace with to webspace here if you would like to try: http://www.jdhaesloop.com/IMG_0357s.JPG

Thanks Andy!

sirsloop

For this 5x7 print i'm not really concerned about having a massive 10-16MB file, but when I get another 20x30" print I want to be able to run some filters and upload a super low noise JPG...

sirsloop

sirsloop wrote:

For this 5x7 print i'm not really concerned about having a massive 10-16MB file, but when I get another 20x30" print I want to be able to run some filters and upload a super low noise JPG...

same problem again... cannot replace this photo
http://photos.tallmanphoto.com/gallery/1929566/78/97982696

8.40MB file... this one is 8x10" and has to get replaced to eliminate the ISO noise.

http://www.jdhaesloop.com/IMG_9671ss.jpg

Thanks,
JD

Andy

This should be fixed as of now. Let us know if you have any troubles, thanks. And sorry for the bug!

sirsloop

Andy wrote:

This should be fixed as of now. Let us know if you have any troubles, thanks. And sorry for the bug!

Andy,

I was able to successfuly replace around 20 images last night with no problems, but there are three that are "stuck" with that same white screen issue. Tried multiple times last night, and again this morning to get them pushed through.

order # 181368

http://photos.tallmanphoto.com/gallery/1746968/24/86478942
http://photos.tallmanphoto.com/gallery/1746968/33/86487506
http://photos.tallmanphoto.com/gallery/1746968/30/86483622

Thanks!

Andy

sirsloop wrote:

Andy,

I was able to successfuly replace around 20 images last night with no problems, but there are three that are "stuck" with that same white screen issue. Tried multiple times last night, and again this morning to get them pushed through.

order # 181368

http://photos.tallmanphoto.com/gallery/1746968/24/86478942
http://photos.tallmanphoto.com/gallery/1746968/33/86487506
http://photos.tallmanphoto.com/gallery/1746968/30/86483622

Thanks!

Send this to the help desk pls, thanks very much!

sirsloop

np.