File size too large?

EphemeralEphemeral Registered Users Posts: 34 Big grins
edited October 9, 2006 in SmugMug Support
Are there size restrictions on the maximum size an image can be? I'm not managing to upload an 8.4mb jpg, in the log view it says "upload problem : > 8MB - file size too large"

I've not checked this in the past and just upload all my images using the separate uploader program.

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 8, 2006
    Ephemeral wrote:
    Are there size restrictions on the maximum size an image can be? I'm not managing to upload an 8.4mb jpg, in the log view it says "upload problem : > 8MB - file size too large"

    I've not checked this in the past and just upload all my images using the separate uploader program.
    Hi, thanks for posting.

    < 8mb for Standard and Power Customers
    < 16mb for Pro customers.

    < 48megapixels (file dimensions) for all customers.

    It's more fully explained here:
    http://www.smugmug.com/help/upload-photos

    I hope this helps!
    Andy

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  • EphemeralEphemeral Registered Users Posts: 34 Big grins
    edited October 9, 2006
    Ta.

    Just need to do a little resizing.


    note to self: RTFM :P
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