Check details of an order

StustaffStustaff Registered Users Posts: 680 Major grins
edited October 11, 2006 in SmugMug Support
If I have my order number where do I go on the smugmug site to check the details of that order?

Thanks
Trapped in my bedroom taking pictures...did i say bedroom? i meant studio!

My www. place is www.belperphoto.co.uk
My smugmug galleries at http://stuarthill.smugmug.com

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 11, 2006
    Stustaff wrote:
    If I have my order number where do I go on the smugmug site to check the details of that order?

    Thanks
    Look in the email we sent you, it's got a link. You go there... OK?
    Or else, send email to help@smugmug.com with the order number and we'll sort you out.
  • StustaffStustaff Registered Users Posts: 680 Major grins
    edited October 11, 2006
    Andy i think there has been some confusion around an order you helped me with in august!?

    Steve Cavliganio has just replied to me about it, It seems like that order that there was a problem with one picture on you sorted it out though at the time.

    Has it been resent order number #158666

    Just checking in because as far as I knew it was all sorted at the time so this comes a bit out of the blue.

    oh and FYI Andy on the original Email I cant see a link to look at the order details on? Heres the text from it.

    "THE DELIVERYMAN COMETH
    You shopped. We shipped. And your SmugMug prints are on the way!

    THE DETAILS
    Your order went out today via Airmail Parcel to United Kingdom.

    Your FedEx tracking number is: XXXXXXXX. Please note that tracking information may not be available immediately. You can track your package at http://www.fedex.com/Tracking?tracknumbers=XXXXXXXXX

    Your order included 18 items. If you had gift items, they may be shipped and billed separately.

    QUESTIONS?
    Email us at help@smugmug.com and we'll respond in record time. (Really...try it. We'd love to hear from you.)

    Many thanks for entrusting SmugMug with your order,

    Chris & Don MacAskill
    Owners, Photographers, Regular Guys"
    Trapped in my bedroom taking pictures...did i say bedroom? i meant studio!

    My www. place is www.belperphoto.co.uk
    My smugmug galleries at http://stuarthill.smugmug.com
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 11, 2006
    Stustaff wrote:
    Andy i think there has been some confusion around an order you helped me with in august!?
    No reason it should have been delayed. It's on the way now.

    I will :whip the lab, sorry Stu
  • StustaffStustaff Registered Users Posts: 680 Major grins
    edited October 11, 2006
    Thats the thing Andy I HAVE had the order! I got it before I left the UK to get married and that was 29th August

    I got it really quickly(international post and all)

    As far as It goes im not awaiting any prints... Thats why I was confused!
    Trapped in my bedroom taking pictures...did i say bedroom? i meant studio!

    My www. place is www.belperphoto.co.uk
    My smugmug galleries at http://stuarthill.smugmug.com
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