Adding Pics via E-mail

jeanettejeanette Registered Users Posts: 2 Beginner grinner
edited October 31, 2006 in SmugMug Support
When I e-mail an attached photo to the correct address, with the correct pw in the subject line, SM creates the gallery named "Email" but no photos ever show up. What am I doing wrong?

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 22, 2006
    jeanette wrote:
    When I e-mail an attached photo to the correct address, with the correct pw in the subject line, SM creates the gallery named "Email" but no photos ever show up. What am I doing wrong?
    Hi Jeanette -

    Sorry your first question to Dgrin has to be about a dumb bug on our part. It's broken, temporarily. Our engineers are going to fix it.

    I'm really sorry for the hassle.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • ivarivar Registered Users Posts: 8,395 Major grins
    edited October 23, 2006
    jeanette wrote:
    When I e-mail an attached photo to the correct address, with the correct pw in the subject line, SM creates the gallery named "Email" but no photos ever show up. What am I doing wrong?
    Hi Jeanette, welcome to dgrin wave.gif
    Ivar
    www.ivarborst.nl & smugmug
  • jeanettejeanette Registered Users Posts: 2 Beginner grinner
    edited October 23, 2006
    well at least i now know i'm not an idiot who just can't figure it out! rolleyes1.gif i hope it gets fixed soon. my family is anxious to help me add pics! it's a great feature...well, i think....
  • JimMJimM Registered Users Posts: 1,389 Major grins
    edited October 23, 2006
    I just finally tried this feature as well, and no "Email" gallery every showed up. Is it possible to tell SM what category to place the email gallery in? I'd like to to not be visible on my main page.
    Cameras: >(2) Canon 20D .Canon 20D/grip >Canon S200 (p&s)
    Glass: >Sigma 17-35mm,f2.8-4 DG >Tamron 28-75mm,f2.8 >Canon 100mm 2.8 Macro >Canon 70-200mm,f2.8L IS >Canon 200mm,f2.8L
    Flash: >550EX >Sigma EF-500 DG Super >studio strobes

    Sites: Jim Mitte Photography - Livingston Sports Photos - Brighton Football Photos
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 23, 2006
    JimM wrote:
    I just finally tried this feature as well, and no "Email" gallery every showed up. Is it possible to tell SM what category to place the email gallery in? I'd like to to not be visible on my main page.
    no, it'll always be that gallery/category. But you can make it private, and then it won't show on your homepage.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • JimMJimM Registered Users Posts: 1,389 Major grins
    edited October 23, 2006
    Private will work, thanks.

    Will you let us know when the feature is working again?
    Cameras: >(2) Canon 20D .Canon 20D/grip >Canon S200 (p&s)
    Glass: >Sigma 17-35mm,f2.8-4 DG >Tamron 28-75mm,f2.8 >Canon 100mm 2.8 Macro >Canon 70-200mm,f2.8L IS >Canon 200mm,f2.8L
    Flash: >550EX >Sigma EF-500 DG Super >studio strobes

    Sites: Jim Mitte Photography - Livingston Sports Photos - Brighton Football Photos
  • JimMJimM Registered Users Posts: 1,389 Major grins
    edited October 24, 2006
    Questions...
    Mine attempt still never created an "email" gallery.

    The photos I have emailed, are they in a staging area, or just lost?

    Any estimates on when this will be working again?
    Cameras: >(2) Canon 20D .Canon 20D/grip >Canon S200 (p&s)
    Glass: >Sigma 17-35mm,f2.8-4 DG >Tamron 28-75mm,f2.8 >Canon 100mm 2.8 Macro >Canon 70-200mm,f2.8L IS >Canon 200mm,f2.8L
    Flash: >550EX >Sigma EF-500 DG Super >studio strobes

    Sites: Jim Mitte Photography - Livingston Sports Photos - Brighton Football Photos
  • JimMJimM Registered Users Posts: 1,389 Major grins
    edited October 25, 2006
    Any updates on this?
    Cameras: >(2) Canon 20D .Canon 20D/grip >Canon S200 (p&s)
    Glass: >Sigma 17-35mm,f2.8-4 DG >Tamron 28-75mm,f2.8 >Canon 100mm 2.8 Macro >Canon 70-200mm,f2.8L IS >Canon 200mm,f2.8L
    Flash: >550EX >Sigma EF-500 DG Super >studio strobes

    Sites: Jim Mitte Photography - Livingston Sports Photos - Brighton Football Photos
  • richWrichW Registered Users Posts: 941 Major grins
    edited October 27, 2006
    JimM wrote:
    Will you let us know when the feature is working again?
    Working for me as of the time of this post...
  • NikonGirlNikonGirl Registered Users Posts: 204 Major grins
    edited October 27, 2006
    This worked for me as well! Wonderful...I'm so glad it's finally been fixed.

    Thank you!!
    :ivar
    http://yolanda.smugmug.com/
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 27, 2006
    The bug was fixed last night, Onethumb reports. Thanks all for your patience and understanding thumb.gif
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • CasonCason Registered Users Posts: 414 Major grins
    edited October 27, 2006
    It works great from the computer!

    However, anybody get it to work from your cell phone?
    Cason

    www.casongarner.com

    5D MkII | 30D | 50mm f1.8 II | 85mm f1.8 | 24-70mm f2.8    L | 70-200mm f2.8L IS II | Manfrotto 3021BPRO with 322RC2
  • CasonCason Registered Users Posts: 414 Major grins
    edited October 28, 2006
    RTP wrote:
    It works great from the computer!

    However, anybody get it to work from your cell phone?

    Anybody? ne_nau.gif
    Cason

    www.casongarner.com

    5D MkII | 30D | 50mm f1.8 II | 85mm f1.8 | 24-70mm f2.8    L | 70-200mm f2.8L IS II | Manfrotto 3021BPRO with 322RC2
  • JimMJimM Registered Users Posts: 1,389 Major grins
    edited October 29, 2006
    Not I, not yet.
    Cameras: >(2) Canon 20D .Canon 20D/grip >Canon S200 (p&s)
    Glass: >Sigma 17-35mm,f2.8-4 DG >Tamron 28-75mm,f2.8 >Canon 100mm 2.8 Macro >Canon 70-200mm,f2.8L IS >Canon 200mm,f2.8L
    Flash: >550EX >Sigma EF-500 DG Super >studio strobes

    Sites: Jim Mitte Photography - Livingston Sports Photos - Brighton Football Photos
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 31, 2006
    RTP wrote:
    It works great from the computer!

    However, anybody get it to work from your cell phone?
    RTP, and Jim -- can you please share with us, details on your phone, and provider, too? Email this, with the actual photo from your phone, too, to us at help@smugmug.com thanks!
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • JimMJimM Registered Users Posts: 1,389 Major grins
    edited October 31, 2006
    On its way. I have a Verizon service and use the PDA phone, the 6700.
    Cameras: >(2) Canon 20D .Canon 20D/grip >Canon S200 (p&s)
    Glass: >Sigma 17-35mm,f2.8-4 DG >Tamron 28-75mm,f2.8 >Canon 100mm 2.8 Macro >Canon 70-200mm,f2.8L IS >Canon 200mm,f2.8L
    Flash: >550EX >Sigma EF-500 DG Super >studio strobes

    Sites: Jim Mitte Photography - Livingston Sports Photos - Brighton Football Photos
  • CasonCason Registered Users Posts: 414 Major grins
    edited October 31, 2006
    I just sent it. I use Alltel and I have the Motorola E815.
    Cason

    www.casongarner.com

    5D MkII | 30D | 50mm f1.8 II | 85mm f1.8 | 24-70mm f2.8    L | 70-200mm f2.8L IS II | Manfrotto 3021BPRO with 322RC2
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 31, 2006
    RTP wrote:
    I just sent it. I use Alltel and I have the Motorola E815.
    rec'd thanks
    Andy

    Portfolio • Workshops • Facebook • Twitter
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