Mine is being horridly slow. I cant get anything done at the moment. Everything else works peachy. I ran the speedtest thing and it says my latency to SM is 146ms. I dont know whats up but this thing just doesnt want to do anything.
Something weird
I think there was something weird on my end too (I have no idea why this would only effect my sm account and nothing else).
I guess I had clogged the pipe, since I was uploading images. However I had throttled the upload to 50% of my upload speed.
Go figure.
Its still slow though (not uploading or doing anything).
I will try out the quality thing and report my findings.
In the first gallery I have already tried twice to apply the new watermark. But it always ends up in not creating all thumbnails.
Two more observations (I don't know how valid they are):
-It appears to load faster in IE then it is in FF
-It loads faster when I am not logged in (makes somewhat sense since it doesn't show all the admin stuff)
i am chiming in on the slowness. but i am sure they are fully aware and working on it right now.
Even so, I want to report it too to be on the safe side. Speedtest claims plenty of speed and every other US site I've tested shows no slowdown. I clocked the default theme (15 thumbs and a preview) to 25 seconds. It fluctuates a bit but as is it's pretty close to unusable.
Even so, I want to report it too to be on the safe side. Speedtest claims plenty of speed and every other US site I've tested shows no slowdown. I clocked the default theme (15 thumbs and a preview) to 25 seconds. It fluctuates a bit but as is it's pretty close to unusable.
Hi Frode, and welcome to dgrin!
We have been having a bit of a busy streak last night, but everything should be back to normal now. I'm sorry for the inconvenience, and thanks for all your patience! we have the best customers in the world
We have been having a bit of a busy streak last night, but everything should be back to normal now. I'm sorry for the inconvenience, and thanks for all your patience! we have the best customers in the world
Thank you. Typical of me to manage to browse around for a week or more while pondering where to host my newfound hobby (first dslr purchased a few weeks ago), then sign up for a trial on the very night a problem occurs. Luckily I doubt I'll need 14 whole days to make up my mind.
We have been having a bit of a busy streak last night, but everything should be back to normal now. I'm sorry for the inconvenience, and thanks for all your patience! we have the best customers in the world
There is something bigger going on here. Still, when I go to smugmug, it feels like I'm on dial-up. For me, this all started after the last scheduled downtime service.
There is something bigger going on here. Still, when I go to smugmug, it feels like I'm on dial-up. For me, this all started after the last scheduled downtime service.
Hi Richard,
Can you run a line quality test from www.dslreports.com and share the results?
I am also having a big speed problem. I noticed it first yesterday from a friends cable modem. I still had the slowness when I got home where I also have a cable modem. And at work this morning some of my galleries are still very slow. A page of thumbnails can take more than 30 seconds to load.
I am on a very fast connection.
Last Result:
Download Speed: 37387 kbps (4673.4 KB/sec transfer rate)
Upload Speed: 7760 kbps (970 KB/sec transfer rate)
The data itself appears to be loading quickly, with very long pauses in between. 4 thumbnails will load fast, then a 10 second pause, then 4 more thumbs, etc. It's not a bandwidth issue, it appears to be server response time that in slowing things down.
To me it seems like the galleries with the biggest speed problems are the ones with full size 10mp original images.
The one that seems to have the biggest problem is this one: http://paulberge.smugmug.com/gallery/2065402
Here are the results of a tracert to paulberge.smugmug.com
4 1 ms 1 ms 1 ms 12.125.184.249
5 2 ms 2 ms 2 ms gbr1-p59.n54ny.ip.att.net [12.123.192.82]
6 3 ms 2 ms 3 ms tbr2-p013801.n54ny.ip.att.net [12.122.11.17]
7 16 ms 2 ms 2 ms gar1-p341.nwrnj.ip.att.net [12.123.0.37]
8 74 ms 2 ms 2 ms 12.116.238.74
9 26 ms 25 ms 26 ms tge2-1.fr3.ord.llnw.net [69.28.171.193]
10 * * * Request timed out.
11 71 ms 71 ms 71 ms ve5.fr3.sjc.llnw.net [69.28.171.209]
12 91 ms 90 ms 90 ms smugmug.ge4-1.fr3.sjc.llnw.net [208.111.152.82]
13 71 ms 149 ms 71 ms hera.smugmug.com [63.81.134.23]
The first 3 hops are within my building and all <1ms.
pjb923 describes what's happening perfectly. The thumbnails fill in in groups with the med sized pic showing up about 10 seconds after.
Yeah, I'm seeing the same kind of thing as well, the thumbnails are slow to load, and the medium takes forever and a day. Even the directly linked pictures I put on other sites or forums are taking a minute to load.
This is both at home with my DSL and here at work with a T3.
Yeah, I'm seeing the same kind of thing as well, the thumbnails are slow to load, and the medium takes forever and a day. Even the directly linked pictures I put on other sites or forums are taking a minute to load.
I've been seeing that thumbnail issue since Friday night. It doesn't happen all the time, but it does happy more often than not. And many times I see delays with the medium pictures showing up or not at all. What is really strange is that the problems appear to go away if I use the Opera browser. I've even cleared my cache (on both Firefox and IE) and restarted my computer. Same results, thumbnails come in slowly on IE and Firefox...
Still slow here too. I am at work now (fiber line) so I doubt it has anything to do with the connection.
I am wondering if its just one server since the main smugmug page loads lightning fast.
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Wedding Photographer
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Fix it Fix it Fix it Fix it
Fix it Fix it Fix it Fix it
(if you watch futurama you might recognize that)
I think there was something weird on my end too (I have no idea why this would only effect my sm account and nothing else).
I guess I had clogged the pipe, since I was uploading images. However I had throttled the upload to 50% of my upload speed.
Go figure.
Its still slow though (not uploading or doing anything).
I will try out the quality thing and report my findings.
California Photo Scout
Travel Guides
For instance, the last two photos here are slow to load
http://www.davidson.smugmug.com/gallery/431057
Fix it fix it fix it fix it
http://store.aguntherphotography.com/gallery/2060419
this is somewhat confusing.
Especially bad is this page:
http://store.aguntherphotography.com/USA/246792
In the first gallery I have already tried twice to apply the new watermark. But it always ends up in not creating all thumbnails.
Two more observations (I don't know how valid they are):
-It appears to load faster in IE then it is in FF
-It loads faster when I am not logged in (makes somewhat sense since it doesn't show all the admin stuff)
California Photo Scout
Travel Guides
Bad for me too.
I Reject Your Reality And Substitute My Own - Adam Savage
Thanks for checking. At least I know now that it isn't just me.
California Photo Scout
Travel Guides
We have been having a bit of a busy streak last night, but everything should be back to normal now. I'm sorry for the inconvenience, and thanks for all your patience! we have the best customers in the world
www.ivarborst.nl & smugmug
There is something bigger going on here. Still, when I go to smugmug, it feels like I'm on dial-up. For me, this all started after the last scheduled downtime service.
Can you run a line quality test from www.dslreports.com and share the results?
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Is the Smugmug Sunday Slowdown gone yet?
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No, because I'm not pingable (I'm guessing it's the school firewall).
I can tell you though that their speed tester came up with this
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I don't know if that will work or not, and I am waiting for a line quality test as we speak.
Perfect Pix
WOW! That is WAY fast UPSTREAM!!! I WANT THAT!
Perfect Pix
Where would I conduct such a test?
Ok, I googled traceroute test and came up with this
Traceroute Test
Tracing route to hera.smugmug.com [63.81.134.23]
over a maximum of 30 hops:
1 <10 ms <10 ms <10 ms 207-176-216-254.static-ip.ravand.ca [207.176.216.254]
2 1 ms 2 ms 1 ms 205.150.4.187
3 1 ms 1 ms 1 ms 142.77.113.6
4 1 ms <10 ms 1 ms 0.so-0-0-0.WR1.TOR6.ALTER.NET [204.92.65.169]
5 1 ms 2 ms 2 ms 0.so-0-2-3.XL1.TOR3.ALTER.NET [152.63.133.162]
6 17 ms 17 ms 17 ms 0.so-3-0-0.XL1.CHI2.ALTER.NET [152.63.64.121]
7 17 ms 17 ms 17 ms 0.so-7-0-0.BR6.CHI2.ALTER.NET [152.63.71.94]
8 18 ms 17 ms 17 ms pos6-2.cr02.chc01.pccwbtn.net [63.218.5.25]
9 65 ms 65 ms 65 ms pos1-1.br01.sjo01.pccwbtn.net [63.218.6.54]
10 66 ms 71 ms 72 ms pri.r1-ge0-2-eq-sj.smugmug.com [206.223.117.70]
11 66 ms 65 ms 66 ms hera.smugmug.com [63.81.134.23]
I am on a very fast connection.
Last Result:
Download Speed: 37387 kbps (4673.4 KB/sec transfer rate)
Upload Speed: 7760 kbps (970 KB/sec transfer rate)
The data itself appears to be loading quickly, with very long pauses in between. 4 thumbnails will load fast, then a 10 second pause, then 4 more thumbs, etc. It's not a bandwidth issue, it appears to be server response time that in slowing things down.
To me it seems like the galleries with the biggest speed problems are the ones with full size 10mp original images.
The one that seems to have the biggest problem is this one:
http://paulberge.smugmug.com/gallery/2065402
Here are the results of a tracert to paulberge.smugmug.com
4 1 ms 1 ms 1 ms 12.125.184.249
5 2 ms 2 ms 2 ms gbr1-p59.n54ny.ip.att.net [12.123.192.82]
6 3 ms 2 ms 3 ms tbr2-p013801.n54ny.ip.att.net [12.122.11.17]
7 16 ms 2 ms 2 ms gar1-p341.nwrnj.ip.att.net [12.123.0.37]
8 74 ms 2 ms 2 ms 12.116.238.74
9 26 ms 25 ms 26 ms tge2-1.fr3.ord.llnw.net [69.28.171.193]
10 * * * Request timed out.
11 71 ms 71 ms 71 ms ve5.fr3.sjc.llnw.net [69.28.171.209]
12 91 ms 90 ms 90 ms smugmug.ge4-1.fr3.sjc.llnw.net [208.111.152.82]
13 71 ms 149 ms 71 ms hera.smugmug.com [63.81.134.23]
The first 3 hops are within my building and all <1ms.
My Smugmug Gallery
My Photo Blog
I'll be discussing this with our engineers today, and will ask Wireless (our director of ops) to post here, later.
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here's my line quality test results
http://www.dslreports.com/linequality/nil/2122651
http://joshfreeman.smugmug.com
http://joshfreeman.smugmug.com
Yeah, I'm seeing the same kind of thing as well, the thumbnails are slow to load, and the medium takes forever and a day. Even the directly linked pictures I put on other sites or forums are taking a minute to load.
This is both at home with my DSL and here at work with a T3.
I've been seeing that thumbnail issue since Friday night. It doesn't happen all the time, but it does happy more often than not. And many times I see delays with the medium pictures showing up or not at all. What is really strange is that the problems appear to go away if I use the Opera browser. I've even cleared my cache (on both Firefox and IE) and restarted my computer. Same results, thumbnails come in slowly on IE and Firefox...
very slow here as well (So CAL)
Add me to the list too, it's slow at home and at work.
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I am wondering if its just one server since the main smugmug page loads lightning fast.
California Photo Scout
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