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Custom Pro Pricing

iophotographyiophotography Registered Users Posts: 23 Big grins
edited November 21, 2006 in SmugMug Pro Sales Support
seem to always have to input the prices manually my automatic feature doesn't work why??????

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 7, 2006
    seem to always have to input the prices manually my automatic feature doesn't work why??????
    Hi,

    A common mistake is not hitting "apply" then "save"
    Are you doing that? ear.gif

    http://www.smugmug.com/help/print-pricing
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    iophotographyiophotography Registered Users Posts: 23 Big grins
    edited November 7, 2006
    did it with the bulk and it worked thanks
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    ChaggiChaggi Registered Users Posts: 14 Big grins
    edited November 11, 2006
    getting "owners discount" on prints
    I finally figured out that clicking "apply" doesn't show a change on the viewport (screen); it is simply applied.

    I think I read somewhere that I can order my own prints to proof them and do so at a default/discounted price rather than the "custom pro" price that I'm hoping to profit from. I can't seem to find that info now. Do you know how to do this? I want to order a few of my own prints to make sure they look decent before I begin to sell images to others.

    Dan
    Andy wrote:
    Hi,

    A common mistake is not hitting "apply" then "save"
    Are you doing that? ear.gif

    http://www.smugmug.com/help/print-pricing
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    PhyxiusPhyxius Registered Users Posts: 1,396 Major grins
    edited November 11, 2006
    Chaggi wrote:
    I finally figured out that clicking "apply" doesn't show a change on the viewport (screen); it is simply applied.

    I think I read somewhere that I can order my own prints to proof them and do so at a default/discounted price rather than the "custom pro" price that I'm hoping to profit from. I can't seem to find that info now. Do you know how to do this? I want to order a few of my own prints to make sure they look decent before I begin to sell images to others.

    Dan
    If, while you're logged in, you click on the "Buy: This Photo" button by a picture you want to order and go to your cart you can purchase your own prints at cost. :)
    Christina Dale
    SmugMug Support Specialist - www.help.smugmug.com

    http://www.phyxiusphotos.com
    Equine Photography in Maryland - Dressage, Eventing, Hunters, Jumpers
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    MikMik Registered Users Posts: 9 Beginner grinner
    edited November 19, 2006
    Still not working for me...
    Andy,
    I guess I am still common.
    I go to Custom Pro Pricing,
    click on Portfolio,
    set the pricing for products,
    but what should be in Apply this pricing, and To These fields
    before I hit Apply and Save?
    If I just hit Apply and Save it doesn't seem to stick....

    Thanks.

    mik
    Andy wrote:
    Hi,

    A common mistake is not hitting "apply" then "save"
    Are you doing that? ear.gif

    http://www.smugmug.com/help/print-pricing
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 19, 2006
    Mik wrote:
    but what should be in Apply this pricing, and To These fields
    Choose the type of pricing you want to apply - try the dropdowns - and then choose the items you want... try it, and holler back if you need more help, we'll be here for you!
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    MikMik Registered Users Posts: 9 Beginner grinner
    edited November 21, 2006
    Hollering for help.
    Andy wrote:
    Choose the type of pricing you want to apply - try the dropdowns - and then choose the items you want... try it, and holler back if you need more help, we'll be here for you!

    I am sorry to be so thick. But I still can not get it to work.
    When I first started this all, I went into portfolio prices and set evrything to Zero to prohibit orders (I am wondering if this is part of my problem)..

    Now, when I go into Portfolio pricing, I set prices for everything; zero for products I don't wish to offer.
    Then I don't select anything in the first Quick INput drop down. Nothing seems to apply.....
    In the second I select , All Products.
    The Portfolio prices seem to stick, when I go back there, they are there, but they don't get applied to the Galleries..

    Again sorry if I am just being dense, but it is not making much sense to me.
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    MikMik Registered Users Posts: 9 Beginner grinner
    edited November 21, 2006
    Maybe sorted
    Mik wrote:
    I am sorry to be so thick. But I still can not get it to work.
    When I first started this all, I went into portfolio prices and set evrything to Zero to prohibit orders (I am wondering if this is part of my problem)..

    Now, when I go into Portfolio pricing, I set prices for everything; zero for products I don't wish to offer.
    Then I don't select anything in the first Quick INput drop down. Nothing seems to apply.....
    In the second I select , All Products.
    The Portfolio prices seem to stick, when I go back there, they are there, but they don't get applied to the Galleries..

    Again sorry if I am just being dense, but it is not making much sense to me.

    OK. I think I finally sorted it out.
    I thought portfolio prices would change existing prices of all galleries.
    I see now that it only sets the default for new galleries?
    Existing galleries have to be set individually or using bulk?
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 21, 2006
    Mik wrote:
    OK. I think I finally sorted it out.
    I thought portfolio prices would change existing prices of all galleries.
    I see now that it only sets the default for new galleries?
    Existing galleries have to be set individually or using bulk?
    Hi,

    You can price at three levels. We recommend that you start by pricing at the portfolio level. Portfolio pricing applies to every printable image on your SmugMug site.

    You can override portfolio pricing by using gallery and individual image pricing. Gallery pricing overrides portfolio pricing, but not image pricing.

    Note: If you are reading this after pricing at the gallery level, no worries: you can add portfolio pricing to catch any holes in your gallery pricing. Your gallery pricing will still override portfolio prices.

    Does this help? ear.gif
    http://www.smugmug.com/help/print-pricing
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