Why no sales reported, but purchases have been made??

aesa

I know for a fact that several folks have made purchases from
"www.aesaphotography.com"...but yet no sales have EVER been reported.

Where are the sales going? How can they be found???

Where is my check?

dogwood

aesa wrote:

I know for a fact that several folks have made purchases from
"www.aesaphotography.com"...but yet no sales have EVER been reported.

Where are the sales going? How can they be found???

Where is my check?

Do you have a pro account? Have you changed your pricing (custom pro pricing)? If you don't change the prices, I don't think they register as sales since your customers are simply paying the cost of the prints and there's no profit.

Andy

aesa wrote:

I know for a fact that several folks have made purchases from
"www.aesaphotography.com"...but yet no sales have EVER been reported.

Where are the sales going? How can they be found???

Where is my check?

and welcome to Dgrin!

Have customers purchased from a gallery with no pro pricing? Then we won't report it. Here's more:
http://www.smugmug.com/help/print-pricing

Be sure to double check your pro pricing, some great tips here on how to block at-cost sales:
http://blogs.smugmug.com/pros/2005/07/19/how-to-block-at-cost-sales/

And finally, here's how we pay, and please do note the part about sending in a W-9 form:
http://www.smugmug.com/help/reporting

If you need any assistance on any of this, write our help desk Support Heroes, help@smugmug.com we'll be there for you!