Firefox - missing "Pro Tools" in Control Panel

jchinjchin Registered Users Posts: 713 Major grins
edited November 21, 2006 in SmugMug Support
I just noticed this when I wanted to edit my saved watermarks.

In IE6, the "Pro Tools" sections shows up when I click on Control Panel.

In Firefox, the entire "Pro Tools" section is missing. It isn't even in the source code of the page. I thought it might be some stylesheet issue, but the source code doesn't even have the code for that section.

:scratch
Johnny J. Chin ~ J. Chin Photography
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Comments

  • jchinjchin Registered Users Posts: 713 Major grins
    edited November 21, 2006
    Screen capture of SmugMug Control Panel in Firefox:
    111856146-L.jpg


    Screen capture of SmugMug Control Panel in Internet Explorer (IE6):
    111856148-L.jpg

    Plase note that the "User Referrals" and "Pro Tools" sections are missing in Firefox.
    Johnny J. Chin ~ J. Chin Photography
    FacebookFlickrSmugMug
    SmugMug referral coupon code: ix3uDyfBU6xXs
    (use this for a discount off your SmugMug subscription)
  • devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited November 21, 2006
    John,

    I believe that your Firefox browser is logged on using the guest account. This often happens when a person with a Pro account sets the guest password the same as their normal password.

    Check that out.

    Cheers,

    David
    David Parry
    SmugMug API Developer
    My Photos
  • ivarivar Registered Users Posts: 8,395 Major grins
    edited November 21, 2006
    devbobo wrote:
    John,

    I believe that your Firefox browser is logged on using the guest account. This often happens when a person with a Pro account sets the guest password the same as their normal password.

    Check that out.

    Cheers,

    David
    15524779-Ti.gif
  • jchinjchin Registered Users Posts: 713 Major grins
    edited November 21, 2006
    I will double check, but I believe I don't have the guest password set at all.
    Johnny J. Chin ~ J. Chin Photography
    FacebookFlickrSmugMug
    SmugMug referral coupon code: ix3uDyfBU6xXs
    (use this for a discount off your SmugMug subscription)
  • jchinjchin Registered Users Posts: 713 Major grins
    edited November 21, 2006
    My "guest password" box is empty, blank, nothing there. Should I set it to something (of course, other than my password)?
    Johnny J. Chin ~ J. Chin Photography
    FacebookFlickrSmugMug
    SmugMug referral coupon code: ix3uDyfBU6xXs
    (use this for a discount off your SmugMug subscription)
  • devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited November 21, 2006
    jchin wrote:
    My "guest password" box is empty, blank, nothing there. Should I set it to something (of course, other than my password)?

    hmm, ok try clearing your cookies.
    David Parry
    SmugMug API Developer
    My Photos
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