Multifile upload crashing.

Sean KSean K Registered Users Posts: 41 Big grins
edited November 22, 2006 in SmugMug Support
Seems anytime I drag and drop four or more photos the uploaded crashes part way through. Is this common, is it just me, should I try a different uploader? :dunno
Thanks.

ps - I'm leaving the drag and drop window open.
Beautiful British Columbia

Comments

  • devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited November 22, 2006
    Sean K wrote:
    Seems anytime I drag and drop four or more photos the uploaded crashes part way through. Is this common, is it just me, should I try a different uploader? ne_nau.gif
    Thanks.

    ps - I'm leaving the drag and drop window open.

    Hi Sean,

    Which uploader ? What OS ? What browser ?

    Cheers,

    David
    David Parry
    SmugMug API Developer
    My Photos
  • Sean KSean K Registered Users Posts: 41 Big grins
    edited November 22, 2006
    Drag and drop uploader, windows xp, firefox (both 2.0 and previous.)
    Beautiful British Columbia
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 22, 2006
    Hi Sean,

    There have been major problems lately out there in the internet-land, with some of the backbone providers. Some folks have been reporting this, and it's usually due to a not-so-good connection in terms of stability.

    Can you do a line quality test at www.dslreports.com/linequality ? It's a free site, you must register (don't pay!) and then you can do the test, and share the link results with us.
  • Sean KSean K Registered Users Posts: 41 Big grins
    edited November 22, 2006
  • devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited November 22, 2006
    Sean,

    if your problems persist, maybe give my FF extension a go thumb.gif

    Cheers,

    David
    David Parry
    SmugMug API Developer
    My Photos
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 22, 2006
    Sean K wrote:
    Major Problems with Level3 in NY-CHI-DEN. That's the cause. I'm sorry for your trouble. These are usually temporary interruptions.
  • Sean KSean K Registered Users Posts: 41 Big grins
    edited November 22, 2006
    Thanks for the insight. mwink.gif I have never had a large upload complete itself since I first opened an account over a month ago so it's not exactly been temporary, but I'll give the ff extension a go and see how it does.
    Beautiful British Columbia
  • Sean KSean K Registered Users Posts: 41 Big grins
    edited November 22, 2006
    So far so good with the extension. Thanks. :D I guess the other uploader just had troubles picking up where it left off if the connection went sour.
    Beautiful British Columbia
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