can't log in, and page is missing?!

padge206padge206 Registered Users Posts: 24 Big grins
edited December 3, 2006 in SmugMug Support
when i try to log in, it says "Incorrect email address or password, please try again."


when i try to go to my page, it goes to the main smugmug.com page.

hope this doesn't last long?!?
photos.wishboxstudios.com
wishboxstudios.smugmug.com

any help in the matter?

Comments

  • brandofamilybrandofamily Registered Users Posts: 2,013 Major grins
    edited December 3, 2006
    padge206 wrote:
    when i try to log in, it says "Incorrect email address or password, please try again."


    when i try to go to my page, it goes to the main smugmug.com page.

    hope this doesn't last long?!?
    photos.wishboxstudios.com
    wishboxstudios.smugmug.com

    any help in the matter?

    Same issue...
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 3, 2006
    Hi, Thanks for posting. We're sorry for the trouble - our engineers have been contacted and are on the job right now working to restore service. We appreciate your patience while they work on this.

    Thank you.
  • DTMPhotosDTMPhotos Registered Users Posts: 47 Big grins
    edited December 3, 2006
    SM Down?
    Same here...In the middle of an upload of a clients wedding galleries too...Crud. I emailed the help folks to see what they know...

    D.
  • padge206padge206 Registered Users Posts: 24 Big grins
    edited December 3, 2006
    Same issue...



    eek7.gifscratch at least it's not just me... hopefully it gets resolved.

    *fingers crossed*
  • DTMPhotosDTMPhotos Registered Users Posts: 47 Big grins
    edited December 3, 2006
    Andy wrote:
    Hi, Thanks for posting. We're sorry for the trouble - our engineers have been contacted and are on the job right now working to restore service. We appreciate your patience while they work on this.

    Thank you.

    Hey Andy...I was in the middle of a huge upload...Don't even think of blamin' me! mwink.gif
  • padge206padge206 Registered Users Posts: 24 Big grins
    edited December 3, 2006
    Andy wrote:
    Hi, Thanks for posting. We're sorry for the trouble - our engineers have been contacted and are on the job right now working to restore service. We appreciate your patience while they work on this.

    Thank you.



    thanks Andy! thumb.gif
    it just freaked me out for a minute, since i had just got done w/ an upload.

    -being patient.
  • padge206padge206 Registered Users Posts: 24 Big grins
    edited December 3, 2006
    Andy wrote:
    Hi, Thanks for posting. We're sorry for the trouble - our engineers have been contacted and are on the job right now working to restore service. We appreciate your patience while they work on this.

    Thank you.



    I AM BACK ONLINE! whew.. thanks guys. support team ROCKS! clap.gifclap
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 3, 2006
    We're sorry for the trouble - I was able to get Onethumb, and he has since fixed things, it was a temporary interruption.

    Thank you.
Sign In or Register to comment.