Smugmug says it shipped, but USPS doesnt.

yoyoboy

Someone placed an order and my order page says that it shipped, but when I click on the link to track it, it gives me a 404 error. I went to the usps website and entered the code there, and it told me: "Label/Receipt Number: 9101 1321 3879 8005 4957 61
There is no record of this item."
Could someone look into this?
My smugmug name is brendanl

Thanks,
Brendan Larrabee

ivar

yoyoboy wrote:

Someone placed an order and my order page says that it shipped, but when I click on the link to track it, it gives me a 404 error. I went to the usps website and entered the code there, and it told me: "Label/Receipt Number: 9101 1321 3879 8005 4957 61
There is no record of this item."
Could someone look into this?
My smugmug name is brendanl

Thanks,
Brendan Larrabee

Hi Brendan ,

Can you please give me the order number, so I can look it up for you?
USPS doesn't always update their shipping info as frequent we've found. Sorry about this.

yoyoboy

The order number is 217214.
Thanks

ivar wrote:

Hi Brendan ,

Can you please give me the order number, so I can look it up for you?
USPS doesn't always update their shipping info as frequent we've found. Sorry about this.

Andy

yoyoboy wrote:

The order number is 217214.
Thanks

This order shipped priority mail on Dec 4th. You should have received it by now.

Please email our support heroes at the Help Desk and ask them to reprint and expedite this please.

yoyoboy

Thanks for all the help, you guys ROCK!

Andy

yoyoboy wrote:

Thanks for all the help, you guys ROCK!

w00t Thanks for posting again, you made our day