Custom Pro Pricing & SmugMug Defaults

Scott_Quier

The gallery: http://lovenlaughter.smugmug.com/gallery/2248276

The problem: I have portfolio pricing set and it appears to be working correctly, but maybe working too well. For the above gallery, I would like to set the prices to zero profit, (i.e., a 4x6 for $0.19).

The steps I've tried (in FireFox):

• Login to may SmugMug account
• Navigate to the above referenced gallery
• Select Custom Pro Pricing from the <Photo Tools> DropDownList (DDL)
• Select SmugMug Defaults from the "Apply this pricing" DDL
• Select "All Products" from the "To These" DDL
• Click on the "Apply" button. All the prices are loaded as expected
• Click on the "Save" button. The gallery page is re-loaded
• Start IE7
• In the IE7 window, Navigate to www.smugmug.com and click on the
  "Logout" link at the top of the page (just because I want to be sure I'm not logged in to my account).
• In the IE7 window, Navigate to the above gallery (copy and paste it to the address bar)
• In the IE7 window, Select first image in gallery
• In the IE7 window, Click on "Buy This Photo"
• In the IE7 window, Click on "On to Cart"
• In the IE7 window, Item shows in my cart, but with the portfolio pricing applied.

I know this is nauseating detail, but other helpers have asked for EXACT steps and being in the software industry, I understand the need for all the details.

What have I done wrong/incorrectly? And, please, rather than just fixing the problem, could you explain what I did wrong so I don't do it again in the future and have to write another note like this one (besides, maybe someone else would like the answer as well?:dunno).

Thanks for your help and I look forward to an answer.

Andy

Scott_Quier wrote:

What have I done wrong/incorrectly?

Hi, portfolio pricing is designed to protect you from having ANY no-profit galleries. So, you must price this gallery at 1penny over, and then you'll be all set

See the "note" on this help page:
http://www.smugmug.com/help/print-pricing

I hope this helps!
http://blogs.smugmug.com/pros/2005/07/19/tracking-at-cost-sales/

ivar

From http://www.smugmug.com/help/print-pricing

SmugMug Help Pages wrote:

Note: If you've set portfolio prices and want to sell prints from one of your galleries at SmugMug's default prices, we have to apologize for an inconvenience. You'll have to set the prices for that gallery above SmugMug's default prices, such as a penny higher.

When you order logged in, you will get the default prices as well.

Hope this helps.

Scott_Quier

Andy wrote:

Hi, portfolio pricing is designed to protect you from having ANY no-profit galleries. So, you must price this gallery at 1penny over, and then you'll be all set

See the "note" on this help page:
http://www.smugmug.com/help/print-pricing

I hope this helps!
http://blogs.smugmug.com/pros/2005/07/19/tracking-at-cost-sales/

Didn't know about this. RTFM (Read the Full Manual - this is a family friendly forum, after all).

Thanks.

ivar wrote:

From http://www.smugmug.com/help/print-pricing




When you order logged in, you will get the default prices as well.

Hope this helps.

And this one I know about. Thanks!

P.S. - Did it and it worked a charm. To anyone else reading this, you can increment above the default price by any amount and apply it to all items (or categories). No muss, no fuss - very easy.

Thanks all!