people can't buy photos from my site, what's wrong?

rosselliotrosselliot Registered Users Posts: 702 Major grins
edited December 19, 2006 in SmugMug Pro Sales Support
peopel have been complaining that everytime they click on buy this photo and click to continue to their cart, it says their cart is empty. some people have ordered photos before, but it seems to be on and off...what's up!?

- RE
www.rossfrazier.com
www.rossfrazier.com/blog

My Equipment:
Canon EOS 5D w/ battery grip
Backup Canon EOS 30D | Canon 28 f/1.8 | Canon 24 f/1.4L Canon 50mm f/1.4 | Sigma 50mm f/2.8 EX DI Macro | Canon 70-200 F/2.8 L | Canon 580 EX II Flash and Canon 550 EX Flash
Apple MacBook Pro with dual 24" monitors
Domke F-802 bag and a Shootsac by Jessica Claire
Infiniti QX4

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 19, 2006
    rosselliot wrote:
    peopel have been complaining that everytime they click on buy this photo and click to continue to their cart, it says their cart is empty. some people have ordered photos before, but it seems to be on and off...what's up!?

    - RE
    Hi Ross,

    I've checked your site. Can buy photos just fine. what browser are they using, and do they have cookies enabled, javascript enabled, etc? Details and we can help....
    Andy

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