Problems with buying mulitple photos

SPK64

I have been having trouble with buttons being missing when buying multiple photos. Not sure if this is a bug or something in my setup causing the problem.
Checkout.jpg

Thanks,

go.skactionpix.com

Andy

I see you are using Firefox, you probably have a setting off. Go to tools>options>content and be sure that the box "for the originating web site only" is UN checked.

SPK64

Andy wrote:

I see you are using Firefox, you probably have a setting off. Go to tools>options>content and be sure that the box "for the originating web site only" is UN checked.

Yep, it is\was un-checked. The buttons do show up when purchasing individual photos.

SPK64

SPK64 wrote:

Yep, it is\was un-checked. The buttons do show up when purchasing individual photos.

FYI
I had the same results with IE and on another users site.

Thanks,

SPK64

SPK64 wrote:

FYI
I had the same results with IE and on another users site.

Thanks,

More testing...

IE did work after clearing the cache.

Firefox still did not work after clearing the cache.

Andy

SPK64 wrote:

More testing...

IE did work after clearing the cache.

Firefox still did not work after clearing the cache.

Specific link please, to the gallery in question? Thanks.

SPK64

Andy wrote:

Specific link please, to the gallery in question? Thanks.

Any gallery I have tried has the problem. Both on my site and others.

Here is one to try.
http://go.skactionpix.com/gallery/1419250

SPK64

SPK64 wrote:

Any gallery I have tried has the problem. Both on my site and others.

Here is one to try.
http://go.skactionpix.com/gallery/1419250

Here is another.
Multiple Photos.

And what I see.
Checkout.jpg

Thanks,

SPK64

SPK64 wrote:

Here is another.
Multiple Photos.

And what I see.
Checkout.jpg

Thanks,

More testing.

Firefox on a Linux box works fine.
Firefox on another Windows PC does not work.

Not sure if this is a problem specific to my connection and or 2 seperate PCs or if it affects other Firefox on Windows users.

Thanks,

Andy

SPK64 wrote:

More testing.

Firefox on a Linux box works fine.
Firefox on another Windows PC does not work.

Not sure if this is a problem specific to my connection and or 2 seperate PCs or if it affects other Firefox on Windows users.

Thanks,

Those button images are served from not www.smugmug.com - are you blocking images somehow, with firewall, or other security software?

SPK64

Andy wrote:

Those button images are served from not www.smugmug.com - are you blocking images somehow, with firewall, or other security software?

I am not blocking any images that I am aware of. In IE they come through fine. Firefox in Linux they come through.

Here is what I did find this morning.

Using web Developer I disabled the ...pureblack style sheet and bingo the images appeared.

Allen

SPK64 wrote:

I am not blocking any images that I am aware of. In IE they come through fine. Firefox in Linux they come through.

Here is what I did find this morning.

Using web Developer I disabled the ...pureblack style sheet and bingo the images appeared.

Good trick, now for that style pick a few line delete, un-delete, pick next
couple lines, delete, un-delete, and so on till you find exactly what code is
the culprit.
Al

SPK64

Allen wrote:

Good trick, now for that style pick a few line delete, un-delete, pick next
couple lines, delete, un-delete, and so on till you find exactly what code is
the culprit.
Al

I will try that later today.
My question is this something that I can control in my settings?

ivar

SPK64 wrote:

Using web Developer I disabled the ...pureblack style sheet and bingo the images appeared.

The images? or the buttons appeared? are they black, with green borders? or are they grey png's?

ivar

Also, make sure that smugmug is not in the list of exceptions for images

SPK64

ivar wrote:

Also, make sure that smugmug is not in the list of exceptions for images

ok here are my Firefox settings. (Andy mentioned the buttons were not from Smugmug above)
and a shot showing what it looks like when I disable the pureblack....css
Enabling and disabling (using Web Developer) the css hides or shows the buttons.


Checkout.jpg

SPK64

Deleting this section from the pureblack CSS allows the button to be seen.

.selectall_buttonsm {
width: 90px;
height: 0px;
border: none !important;
padding-top: 18px;
overflow: hidden;
color: transparent;
font-size: 0px;

height: 18px;

background: none;
filter: progid:DXImageTransform.Microsoft.AlphaImageLoader(enabled=true, sizingMethod=image src='/img/sm_buttons/select_all_black.png');
}

SPK64

ivar wrote:

The images? or the buttons appeared? are they black, with green borders? or are they grey png's?

For some reason these never load or are hidden with the pureblack CSS.

http://www.smugmug.com/img/sm_buttons/select_all_black.png

It will load manually with the link above.

SPK64

Something else to ponder.
When using the "move photos".
I get this type of window with simalar buttons visible.
Checkout.jpg

SPK64

Here is what I see when loading in IE. Ditto for Firefox on a Linux box.

Checkout.jpg

SPK64

ok, I finally found a PC that did work with windows and Firefox.
Confirmed that this was a problem specific to 2 PCs and not Firefox.
Did some more digging shutting various items down. Finally got the PNG buttons to load. Seems to still be a little iffy as some refreshes would not load the images.

For now I will just live with it on my end. Just wanted to make sure others were not seeing the same.

Thanks,