SmugMug Service References

Andy

We get asked from time to time about our Service. So, I thought I'd make it easy to find posts that talk about it!

"Yup, they stood behind prints that were my error"

Fast, friendly & accurate!

Happy with ImageKind product and packaging!.

Customer review of Bay Photo Print.

Bent prints? Fixed.

Kudos to SmugMug Support!

Not one single complaint!

Happy Customizer

Another Happy Customizer

Customer received bad print!

First Sale - Help!

SmugMug Prints

Complaint about (All Other) Support

Pro likes her Canvas Print. A lot.

General Print Quality

Buying prints from the UK

What happens when the delivery service loses an order?

Canvas print quality (Mom loved it!)

Packaging, Shipping, and overseas Shipping

Lost in the mail!

Luggage tags - fixed

Customer used wrong shipping address

Digital Downloads

SmugMug fixed print quality

House Pro makes adjustments - customer happy

SmugMug customer service ROCKS

Wedding Day disappointment - SmugMug to the rescue!

Site customization

We fix the baseball team!

Customer writes help desk - my swimmer looks bad!