Photo Not Found

NimaiNimai Registered Users Posts: 564 Major grins
edited January 12, 2007 in SmugMug Support
Should I be panicing? I'm panicing... :eek1

PhotoNotFound.jpg

Comments

  • richWrichW Registered Users Posts: 941 Major grins
    edited January 12, 2007
    Nimai wrote:
    Should I be panicing? I'm panicing... :eek1

    PhotoNotFound.jpg
    From this thread: http://www.dgrin.com/showthread.php?p=459960#post459960
    Wireless wrote:
    Sorry folks, we were making some modifications to our network that we didn't anticipate downtime on. We decided to go ahead and take an outage (since it was the maintenance window), but then discovered we were a bit early.

    I went ahead and updated our start time to 2200 instead of 2300. We'll try to pre-announce in the future.
  • NimaiNimai Registered Users Posts: 564 Major grins
    edited January 12, 2007
    Thanks RichW. I suspected things were indeed under control, but a search for "Photo Not Found" didn't yield any useful results - so, of course, I paniced. :D

    No probs.
  • ivarivar Registered Users Posts: 8,395 Major grins
    edited January 12, 2007
    Nimai wrote:
    Thanks RichW. I suspected things were indeed under control, but a search for "Photo Not Found" didn't yield any useful results - so, of course, I paniced. :D

    No probs.
    Hi Nimai,

    We are working on the system right now. No images will be lost :D We'll get them back for you as soon as possible.
    Sorry for the inconvenience.
  • Nicolas_CHNicolas_CH Registered Users Posts: 20 Big grins
    edited January 12, 2007
    After the maintenance "Originals" neither can be displayed nor can they be downloaded. headscratch.gif Any news when you'll get it fixed?

    Nicolas
    Mainly for private use - no chance to meet your work, guys! http://team-boehmer.smugmug.com
  • WirelessWireless Registered Users Posts: 162 Major grins
    edited January 12, 2007
    Maintenance finished hours ago. We're looking into why these photos aren't showing up. From the gallery indicated above, we don't believe photos were lost. More once we finish investigating.
  • dave_bass5dave_bass5 Registered Users Posts: 59 Big grins
    edited January 12, 2007
    Wireless wrote:
    Maintenance finished hours ago. We're looking into why these photos aren't showing up. From the gallery indicated above, we don't believe photos were lost. More once we finish investigating.
    Ive got loads of photos missing still
    This is just one of my galleries
    http://davepearce.smugmug.com/gallery/863657

    Im in the UK by the way
  • wellmanwellman Registered Users Posts: 961 Major grins
    edited January 12, 2007
    Wireless wrote:
    Maintenance finished hours ago. We're looking into why these photos aren't showing up. From the gallery indicated above, we don't believe photos were lost. More once we finish investigating.

    I'm getting a lot of the same thing. These five galleries (passworded - SM employees can still see, right?) are almost entirely "not there."

    http://www.wellmanphoto.com/gallery/2087072
    http://www.wellmanphoto.com/gallery/2078794
    http://www.wellmanphoto.com/gallery/2073932
    http://www.wellmanphoto.com/gallery/2073936
    http://www.wellmanphoto.com/gallery/2071505

    FWIW, these five galleries consist of photos uploaded chronologically around the same time - Oct 2006. Spot checking shows no other holes on my site.
  • wellmanwellman Registered Users Posts: 961 Major grins
    edited January 12, 2007
    Wireless wrote:
    Maintenance finished hours ago. We're looking into why these photos aren't showing up. From the gallery indicated above, we don't believe photos were lost. More once we finish investigating.

    I also noticed that Nimai's gallery was Halloween (a la Oct) and that dave_bass5's missing photos appear to be surrounded by OK photos with exifs of early Oct pictures and Nov pictures.
    -Greg
  • WirelessWireless Registered Users Posts: 162 Major grins
    edited January 12, 2007
    Nicolas_CH wrote:
    After the maintenance "Originals" neither can be displayed nor can they be downloaded. headscratch.gif Any news when you'll get it fixed?

    Nicolas
    URL/link to gallery, please?
  • Nicolas_CHNicolas_CH Registered Users Posts: 20 Big grins
    edited January 12, 2007
    http://team-boehmer.smugmug.com/gallery/2329876

    as an example, but some others as well ...
    Mainly for private use - no chance to meet your work, guys! http://team-boehmer.smugmug.com
  • Nicolas_CHNicolas_CH Registered Users Posts: 20 Big grins
    edited January 12, 2007
    Problem solved: emptied cache and everything seems to be fine now.

    Thx for your quick response!

    Nicolas
    Mainly for private use - no chance to meet your work, guys! http://team-boehmer.smugmug.com
  • WirelessWireless Registered Users Posts: 162 Major grins
    edited January 12, 2007
    hmm. fun. ok, we solved it for the moment. Sorry about that, things should be back to normal now.
  • WirelessWireless Registered Users Posts: 162 Major grins
    edited January 12, 2007
    hmm, cache shouldn't have done it, but regardless we think we solved it for now. sorry about that.
  • wellmanwellman Registered Users Posts: 961 Major grins
    edited January 12, 2007
    Wireless wrote:
    hmm. fun. ok, we solved it for the moment. Sorry about that, things should be back to normal now.

    Pirate Greg says Yar! Thanks!
  • Mike LaneMike Lane Registered Users Posts: 7,106 Major grins
    edited January 12, 2007
    http://mikelane2.smugmug.com/gallery/1570707/1/122669662/Original

    photo not found. The funny thing is that the Original size is the only one that's missing. ne_nau.gif
    Y'all don't want to hear me, you just want to dance.

    http://photos.mikelanestudios.com/
  • NimaiNimai Registered Users Posts: 564 Major grins
    edited January 12, 2007
    Well, I'm glad I wasn't completely jumping the gun again-
    BUT I WAS ABOUT TO!

    I just opened my page and still saw PHOTO NOT FOUND.







    then I hit ctrl+F5 and forced a page refresh. thumb.gif
  • NewsyNewsy Registered Users Posts: 605 Major grins
    edited January 12, 2007
    Wireless wrote:
    hmm, cache shouldn't have done it, but regardless we think we solved it for now. sorry about that.

    Oh boy.... all kinds of wierd stuff still going on.

    From uploads I did just after the maintenance last night, I have images that won't show originals, but only if they were 2nd copies.

    I have transfers that would not show in the destination gallery until I tried to transfer a new copy just a few minutes ago.

    Also, I have images that won't show Medium but other sizes are OK and these were uploaded weeks ago.


    http://newsy.smugmug.com/gallery/189956

    .
  • WirelessWireless Registered Users Posts: 162 Major grins
    edited January 12, 2007
    Newsy wrote:
    Oh boy.... all kinds of wierd stuff still going on.

    From uploads I did just after the maintenance last night, I have images that won't show originals, but only if they were 2nd copies.

    I have transfers that would not show in the destination gallery until I tried to transfer a new copy just a few minutes ago.

    Also, I have images that won't show Medium but other sizes are OK and these were uploaded weeks ago.


    http://newsy.smugmug.com/gallery/189956

    .

    Do you have specific images that aren't showing up after you do a shift-refresh? The ones I tried in that gallery (originals) loaded fine. Please contact help@smugmug.com with specifics and have them work with you on getting us more detail, we're happy to help!

    Thanks, and sorry for any inconvenience!
  • WirelessWireless Registered Users Posts: 162 Major grins
    edited January 12, 2007
    Nimai wrote:
    Well, I'm glad I wasn't completely jumping the gun again-
    BUT I WAS ABOUT TO!

    I just opened my page and still saw PHOTO NOT FOUND.







    then I hit ctrl+F5 and forced a page refresh. thumb.gif

    Glad to see things are better now :)

    Your avatar might cause me to send out the SmugMug goons to "visit" you though... we have a someone in Houston right now... ;)rolleyes1.gifdeal

    (hehe j/k)
  • NewsyNewsy Registered Users Posts: 605 Major grins
    edited January 12, 2007
    Wireless wrote:
    Do you have specific images that aren't showing up after you do a shift-refresh? The ones I tried in that gallery (originals) loaded fine. Please contact help@smugmug.com with specifics and have them work with you on getting us more detail, we're happy to help!

    Thanks, and sorry for any inconvenience!

    CTRL-F5 fixed it. Didn't know about that trick. Always used plain old F5.

    Thanks!
  • NimaiNimai Registered Users Posts: 564 Major grins
    edited January 12, 2007
    Wireless wrote:
    Your avatar might cause me to send out the SmugMug goons to "visit" you though... we have a someone in Houston right now... ;)rolleyes1.gifdeal

    (hehe j/k)
    Yikes!! Haha- All in good fun, me hopes! mwink.gif
  • WirelessWireless Registered Users Posts: 162 Major grins
    edited January 12, 2007
    Nimai wrote:
    Yikes!! Haha- All in good fun, me hopes! mwink.gif

    If you saw the goon I would dispatch, you'd most certainly understand it's in good fun. hehe :D
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