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1/15/07 Database Reset: Http/1.1 Service Unavailable

ZanottiZanotti Registered Users Posts: 1,411 Major grins
edited January 18, 2007 in SmugMug Support
6:45 pm EST 1/15

In the middle of a large download it quits and says:

Http/1.1 Service Unavailable

??
It is the purpose of life that each of us strives to become actually what he is potentially. We should be obsessed with stretching towards that goal through the world we inhabit.
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    PhotolisticPhotolistic Registered Users Posts: 347 Major grins
    edited January 15, 2007
    Http/1.1 Service Unavailable
    Http/1.1 Service Unavailable
    http://somethingforever.com
    Mac User
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    SeymoreSeymore Banned Posts: 1,539 Major grins
    edited January 15, 2007
    HEP!!! Http/1.1 Service Unavailable
    Got nothing!!! ...for about 5 mins now. Was in the middle of an upload with the DnD. Now I get the following when I try to do anything: Http/1.1 Service Unavailable.

    Can someone check for a dead mouse or something blocking the wheel? thumb.gif
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    ZanottiZanotti Registered Users Posts: 1,411 Major grins
    edited January 15, 2007
    Reading some of the other threads, Yes I am in Florida but use Verizon Fios.
    It is the purpose of life that each of us strives to become actually what he is potentially. We should be obsessed with stretching towards that goal through the world we inhabit.
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    ginger_55ginger_55 Registered Users Posts: 8,416 Major grins
    edited January 15, 2007
    I can't access it at all..............from aol, didn't know if it was aol's problem. The code was the same as when you were downloading.

    ginger
    After all is said and done, it is the sweet tea.
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    ZanottiZanotti Registered Users Posts: 1,411 Major grins
    edited January 15, 2007
    Same here!
    It is the purpose of life that each of us strives to become actually what he is potentially. We should be obsessed with stretching towards that goal through the world we inhabit.
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    CasonCason Registered Users Posts: 414 Major grins
    edited January 15, 2007
    Me too.
    Cason

    www.casongarner.com

    5D MkII | 30D | 50mm f1.8 II | 85mm f1.8 | 24-70mm f2.8    L | 70-200mm f2.8L IS II | Manfrotto 3021BPRO with 322RC2
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    DennisDennis Registered Users Posts: 38 Big grins
    edited January 15, 2007
    Http/1.1 Service Unavailable
    Samehere ... can't get to anything at smugmug.com

    Http/1.1 Service Unavailable
    http://deasephoto.com
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    WirelessWireless Registered Users Posts: 162 Major grins
    edited January 15, 2007
    We only use certified hamsters to run our site. Unfortunately 'Database Bruno' fell off his wheel and is in the process of being restored. He should be back into the swing of things shortly. Sorry for the inconvenience.
    wireless.SmugMug.com
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    ZanottiZanotti Registered Users Posts: 1,411 Major grins
    edited January 15, 2007
    Wait, its not working from Florida and Andy's not working and IN Florida....conincidence? I think not!
    It is the purpose of life that each of us strives to become actually what he is potentially. We should be obsessed with stretching towards that goal through the world we inhabit.
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    SeymoreSeymore Banned Posts: 1,539 Major grins
    edited January 15, 2007
    D O H ! ! !
    Houston, we have a problem!!!
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    camblercambler Registered Users Posts: 277 Major grins
    edited January 15, 2007
    I'm somewhat surprised that you guys push a generic "service unavailable" instead of a customized, branded "we're currently down, will be right back" page.
    Photography: http://www.AmblerPhoto.com
    Cheerleading: http://www.CheerPhoto.com
    Blog: http://cambler.livejournal.com
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    ppugappuga Registered Users Posts: 100 Major grins
    edited January 15, 2007
    ne_nau.gifMe Too!

    Cant Get In!ne_nau.gif
    Pablo Puga
    www.pablopuga.com
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    SeymoreSeymore Banned Posts: 1,539 Major grins
    edited January 15, 2007
    Laughing.gif... Ok, thanks for the update.
    Wireless wrote:
    We only use certified hamsters to run our site. Unfortunately 'Database Bruno' fell off his wheel and is in the process of being restored. He should be back into the swing of things shortly. Sorry for the inconvenience.
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    ginger_55ginger_55 Registered Users Posts: 8,416 Major grins
    edited January 15, 2007
    I can't access it on aol from sc.........

    ginger
    After all is said and done, it is the sweet tea.
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    devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited January 15, 2007
    Zanotti wrote:
    Andy's not working

    you sure about that...i think Andy might bet to differ lol3.giflol3.giflol3.gif
    David Parry
    SmugMug API Developer
    My Photos
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    devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited January 15, 2007
    cambler wrote:
    I'm somewhat surprised that you guys push a generic "service unavailable" instead of a customized, branded "we're currently down, will be right back" page.

    come on cambler....it's retro...so web 1.0 thumb.gif
    David Parry
    SmugMug API Developer
    My Photos
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    mwgricemwgrice Registered Users Posts: 383 Major grins
    edited January 15, 2007
    Wireless wrote:
    We only use certified hamsters to run our site. Unfortunately 'Database Bruno' fell off his wheel and is in the process of being restored. He should be back into the swing of things shortly. Sorry for the inconvenience.

    I've stopped recommending the use of hamsters, certified or otherwise, to my customers.

    The reason is very simple: hamsters will occasionally escape during an upgrade or other routine maintenance. Even a certified hamster can't resist chewing through cables.
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    SeymoreSeymore Banned Posts: 1,539 Major grins
    edited January 15, 2007
    mwgrice wrote:
    I've stopped recommending the use of hamsters, certified or otherwise, to my customers.

    The reason is very simple: hamsters will occasionally escape during an upgrade or other routine maintenance. Even a certified hamster can't resist chewing through cables.
    R O T F L M A O P M P ! ! !
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    jerryrjerryr Registered Users Posts: 595 Major grins
    edited January 15, 2007
    The hamsters are simply saying 'feed me!'
    all will be well :D
    Part-Time Photographer / Web Designer (Site : jrcustomization.com)
    SmugMug Sites - Creative Examples
    Favorite Images and SmugMug Designs
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    NikolaiNikolai Registered Users Posts: 19,035 Major grins
    edited January 15, 2007
    Same here in LA
    Zanotti wrote:
    6:45 pm EST 1/15
    In the middle of a large download it quits and says:
    Http/1.1 Service Unavailable
    ??
    I guess those darn hamsters decided to take the day off across the US...
    BTW, did you mean "upload"? headscratch.gif

    [EIDT] it's getting better, now it's only Temporary Service Interruption
    "May the f/stop be with you!"
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    SeymoreSeymore Banned Posts: 1,539 Major grins
    edited January 15, 2007
    Nikolai wrote:
    [EIDT] it's getting better, now it's only Temporary Service Interruption
    But, DEFINE temporary...
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    ppugappuga Registered Users Posts: 100 Major grins
    edited January 15, 2007
    Nikolai wrote:
    I guess those darn hamsters decided to take the day off across the US...
    BTW, did you mean "upload"? headscratch.gif

    [EIDT] it's getting better, now it's only Temporary Service Interruption
    Well, hope they are negotiating with the hamsters and we get the service back shortly! eek7.gif
    Pablo Puga
    www.pablopuga.com
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    ZanottiZanotti Registered Users Posts: 1,411 Major grins
    edited January 15, 2007
    Nikolai wrote:
    I guess those darn hamsters decided to take the day off across the US...
    BTW, did you mean "upload"? headscratch.gif

    [EIDT] it's getting better, now it's only Temporary Service Interruption

    Upload from me, download to Smugmug........hell, I dont know up from down anymore!rolleyes1.gifrolleyes1.gif
    It is the purpose of life that each of us strives to become actually what he is potentially. We should be obsessed with stretching towards that goal through the world we inhabit.
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    ppugappuga Registered Users Posts: 100 Major grins
    edited January 15, 2007
    IT'S WORKING AGAIN! clap.gif


    :ivar
    Pablo Puga
    www.pablopuga.com
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    BarbBarb Administrators Posts: 3,352 SmugMug Employee
    edited January 15, 2007
    Zanotti wrote:
    Upload from me, download to Smugmug........hell, I dont know up from down anymore!rolleyes1.gifrolleyes1.gif

    Hamster is now back on the wheel :)
    Barb
    Smug since 2006
    SmugMug Help
    PhotoscapeDesign
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    SeymoreSeymore Banned Posts: 1,539 Major grins
    edited January 15, 2007
    Barb wrote:
    Hamster is now back on the wheel :)
    clap.gifclap.gifclap.gif
    thumb.gif
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    nickphoto123nickphoto123 Registered Users Posts: 302 Major grins
    edited January 15, 2007
    No Smugmug
    My site visitors read this:

    Temporary Service Interruption</STRONG> We're having some temporary technical difficulties. We're working on them at the moment, and expect service to return shortly. We apologize for the inconvenience. We're not happy about it, of course, but we are prepared for it and expect there to be no data loss or any long-term reduction in service. Thanks for your patience and understanding!




    © 2007 SmugMug, Inc.</SPAN></STRONG>
    Temporary Service Interruption</STRONG> We're having some temporary technical difficulties. We're working on them at the moment, and expect service to return shortly. We apologize for the inconvenience. We're not happy about it, of course, but we are prepared for it and expect there to be no data loss or any long-term reduction in service. Thanks for your patience and understanding!




    © 2007 SmugMug, Inc.

    Thank to my previous suggestion the date is now 2007.

    This is still unacceptable for a Pro user to have to worry about.

    My visitors know my web site name, not Smugmug. This will only confuse them.

    Also there is no invitation to return after a period of time.

    This lack of concern for Pro users in this situation makes me worry.

    I can not accept this as a proper method of doing business.

    Nicholas
  • Options
    nickphoto123nickphoto123 Registered Users Posts: 302 Major grins
    edited January 15, 2007
    Yes, I am up again........BUT......
    my concerns stated above are still valid and should be addressed.

    Nicholas
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    dogwooddogwood Registered Users Posts: 2,572 Major grins
    edited January 15, 2007
    nickphoto123 wrote:
    My site visitors read this:

    Temporary Service Interruption</STRONG> We're having some temporary technical difficulties. We're working on them at the moment, and expect service to return shortly. We apologize for the inconvenience. We're not happy about it, of course, but we are prepared for it and expect there to be no data loss or any long-term reduction in service. Thanks for your patience and understanding!




    © 2007 SmugMug, Inc.</SPAN></STRONG>
    Temporary Service Interruption</STRONG> We're having some temporary technical difficulties. We're working on them at the moment, and expect service to return shortly. We apologize for the inconvenience. We're not happy about it, of course, but we are prepared for it and expect there to be no data loss or any long-term reduction in service. Thanks for your patience and understanding!




    © 2007 SmugMug, Inc.

    Thank to my previous suggestion the date is now 2007.

    This is still unacceptable for a Pro user to have to worry about.

    My visitors know my web site name, not Smugmug. This will only confuse them.

    Also there is no invitation to return after a period of time.

    This lack of concern for Pro users in this situation makes me worry.

    I can not accept this as a proper method of doing business.

    Nicholas

    I agree. Should start with something like:

    "The site you are trying to access is hosted by Smugmug. We're having some temporary technical difficulties..."
    Portland, Oregon Photographer Pete Springer
    website blog instagram facebook g+

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 15, 2007
    nickphoto123 wrote:

    Thank to my previous suggestion the date is now 2007.
    This is still unacceptable for a Pro user to have to worry about.
    My visitors know my web site name, not Smugmug. This will only confuse them.
    Also there is no invitation to return after a period of time.
    This lack of concern for Pro users in this situation makes me worry.
    I can not accept this as a proper method of doing business.
    Nicholas

    Hi Nick, sorry you are put out by our message. Your prior request was read, heard, and acknowledged. We try really hard to provide the best possible service. I'm sorry you had to endure this for a short time, I believe this was a really short downtime, Nick, like a few minutes or so? Anyhow, all is well again.

    Thanks again for letting us know again how important this is to you.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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