Unable to get external links or sharing to work on this new gallery

MichaelKirk · January 21, 2007

I just created a new gallery (only one small image) and enabled sharing and external links. I am unable to get these options to show - I need to get the image link so I can add this image and some new text to my home page info.

Any idea what I missed or am doing wrong?
The image size is only around 440k

http://mlkimages.smugmug.com/gallery/2378958

Thanks,
Michael

Andy · January 21, 2007

standby

Andy · January 21, 2007

looking normal to me?

and this is your link
http://mlkimages.smugmug.com/photos/124657202-L.jpg

MichaelKirk · January 21, 2007

Just tried IE7 and its there in IE7, but not in FF.
I would screen capture FF if I knew how.

So why working in IE and not FF?

Michael

Andy wrote:

looking normal to me?

and this is your link
http://mlkimages.smugmug.com/photos/124657202-L.jpg

System · January 21, 2007

MichaelKirk wrote:

I would screen capture FF if I knew how.

Let me globally recommend Gadwin Print Screen, which I located for a client recently, which is really spiffy... and which, alas, I don't get paid to recommend. :-)

Andy · January 21, 2007

MichaelKirk wrote:

Just tried IE7 and its there in IE7, but not in FF.
I would screen capture FF if I knew how.

So why working in IE and not FF?

Michael

Try clearing your temp files, close, reopen...

MichaelKirk · January 22, 2007

Nope - something is going on here
Has SM made some changes?
This gallery which I used for posting images on the web no longer has external links available - it always had this option from day one.
http://www.mlkimages.smugmug.com/Web%20&%20Forum%20Pictures

None of my galleries have exif info available any more

This gallery which I had set up last week had the avbility to save images and that option is no longer available.
http://www.mlkimages.smugmug.com/gallery/2369371#124156397

I have looked at this on two separate computers and both are the same

It also seems that loading my site and images has become extremely slow which I NEVER had that issue in the past.

Michael

Andy wrote:

Try clearing your temp files, close, reopen...

RichS · January 22, 2007

Looks normal to me in FF, just as Andy posted above.

MichaelKirk · January 22, 2007

Here is IE6.
See the image below - this is what I get (IE6)
I checked a 2nd computer in the house and get the EXACT same thing (IE7 and FF)
Both computers had all the temp files cleaned out

NONE of my galleries have EXIF info available
and all galleries I have allowed extenal links and the ability to save images - none of these features are working.

I will check a 3rd computer (wifes work laptop) a bit later and see what happens there.

Something is a miss and I have a hard time beleiving that it is with my computers - especially since these features were all working fine and available last week and not now. - and I have two different computers that are showing the same problems.

I also see tha SM is supposed to be faster- since I noticed the polblems above,my SM site is much slower than before!

HELP!
Michael

RichS wrote:

Looks normal to me in FF, just as Andy posted above.

MichaelKirk · January 22, 2007

It is due to the SM recent changes
I had asked if SM made any changes....... - looks like they did over the weekend. Appears my problem may have something to due in my CSS code?? Heck I'm not even sure that it's anything in my code causing it - just a comment someone made on another post. The NEW "Share Photo" button is not visable in any of my galleries where I have this option enabled.

Do you have any idea how to fix my code or what to do to enable the "Save Photo" button on my SM site?

Kind of upsets me that the change made with the new SM can play havic on an individuals current site setting, pretty much crippling some of there options. I don't mind change - as long as it is not wrecking and causing a lot of work for others.

anziously waiting an fix or answer.
Michael

MichaelKirk wrote:

See the image below - this is what I get (IE6)
I checked a 2nd computer in the house and get the EXACT same thing (IE7 and FF)
Both computers had all the temp files cleaned out

NONE of my galleries have EXIF info available
and all galleries I have allowed extenal links and the ability to save images - none of these features are working.

I will check a 3rd computer (wifes work laptop) a bit later and see what happens there.

Something is a miss and I have a hard time beleiving that it is with my computers - especially since these features were all working fine and available last week and not now. - and I have two different computers that are showing the same problems.

I also see tha SM is supposed to be faster- since I noticed the polblems above,my SM site is much slower than before!

HELP!
Michael

Andy · January 22, 2007

MichaelKirk wrote:

I Appears my problem may have something to due in my CSS code?? Heck I'm not even sure that it's anything in my code

You have lots of errors in your CSS. Need to debug it. Switching the gallery to "smugmug" from "custom" in CSS shows the buttons in IE6. Take a look now, gallery 2369371 on your site. I'll see if Allen or another helper can help...

Allen · January 22, 2007

I found one thing missing, closing } at end of CSS

/*Full Price List Gallery Alignment*/
.gallery_2113733 #albumDescription {width:844px;
height:1259px; margin-left:-49px;
_margin-left:0px; border:2px solid #D5B790; }

Still lookiing around,
Al

Andy · January 22, 2007

Allen wrote:

I found one thing missing, closing } at end of CSS

/*Full Price List Gallery Alignment*/
.gallery_2113733 #albumDescription {width:844px;
height:1259px; margin-left:-49px;
_margin-left:0px; border:2px solid #D5B790; }

Still lookiing around,
Al

fixed that for mlk... but that's not the problemo

Allen · January 22, 2007

Are you looking for the share button?

This removed it

#breadcrumb { /* remove navigation */
visibility:hidden;
position:relative;
}

So add this to get it back.

#shareLink {display:block;
visibility: visible;
}

Al

MichaelKirk · January 22, 2007

Looks like you did that for me.
As always - Thanks again.

I think by now I'm up to oweing you about a keg of beer

the OH so greatful!
Michael

Allen wrote:

Are you looking for the share button?

This removed it

#breadcrumb { /* remove navigation */
visibility:hidden;
position:relative;
}

So add this to get it back.

#shareLink {display:block;
visibility: visible;
}

Al

rfreschner · January 22, 2007

I also can't see the links anymore in either FF or IE7. I tried changing the following gallery back to Smugmug from Custom and that didn't do the trick. I also cleared temporary files with no luck. There's very little customization done except "Customizing for Dummies, parts 4 & 5" that I've been experimenting with when I have a free moment.

http://rfreschner.smugmug.com/gallery/941809#43157026

devbobo · January 22, 2007

rfreschner wrote:

I also can't see the links anymore in either FF or IE7. I tried changing the following gallery back to Smugmug from Custom and that didn't do the trick. I also cleared temporary files with no luck. There's very little customization done except "Customizing for Dummies, parts 4 & 5" that I've been experimenting with when I have a free moment.

http://rfreschner.smugmug.com/gallery/941809#43157026

"share photo" next to the slideshow button in breadcrumb

rfreschner · January 22, 2007

devbobo wrote:

"share photo" next to the slideshow button in breadcrumb

Hand over that "ignoramus" label.... I've been looking for the darn thing below the image. I even clicked on that button and quickly glanced at the part that said email and figured I was in the wrong place. :bash

Thanks for setting me straight......

devbobo · January 22, 2007

rfreschner wrote:

Hand over that "ignoramus" label.... I've been looking for the darn thing below the image. I even clicked on that button and quickly glanced at the part that said email and figured I was in the wrong place. :bash

Thanks for setting me straight......

MichaelKirk · January 23, 2007

and today it's not working?????
You had fixed it yesterday and the share links were there and working.
Today I log on my computer and check - back to the way it was prior with no share links enabled. I tried adding bback in the code you gave above and it did nothing for me.
Did the new update mess me up again?

Michael

MichaelKirk wrote:

As always - Thanks again.

I think by now I'm up to oweing you about a keg of beer

the OH so greatful!
Michael

MichaelKirk · January 29, 2007

Back at this one AGAIN! External links NOT working
External Links are once again not working??????
I HAD this fixed and external links were working with a temp fix using the following CSS code:

.gallery_1995639 #breadcrumb {visibility: visible;}
.gallery_1995641 #breadcrumb {visibility: visible;}
.gallery_2010124 #breadcrumb {visibility: visible;}
.gallery_2132576 #breadcrumb {visibility: visible;}
.gallery_2369371 #breadcrumb {visibility: visible;}
.gallery_2370497 #breadcrumb {visibility: visible;}
.gallery_2267704 #breadcrumb {visibility: visible;}

Go to use the feature today and once again External links option is not available in these galleries.
Can someone take a look and see what changed to cause my problem again. I have not done any code changes on my end in a few weeks so this would seem to me that SM did something on their end.

Thanks,
Michael

MichaelKirk wrote:

You had fixed it yesterday and the share links were there and working.
Today I log on my computer and check - back to the way it was prior with no share links enabled. I tried adding bback in the code you gave above and it did nothing for me.
Did the new update mess me up again?

Michael

MichaelKirk · January 30, 2007

Bumping this up.....
Bump for the day,
Michael

MichaelKirk wrote:

External Links are once again not working??????
I HAD this fixed and external links were working with a temp fix using the following CSS code:

.gallery_1995639 #breadcrumb {visibility: visible;}
.gallery_1995641 #breadcrumb {visibility: visible;}
.gallery_2010124 #breadcrumb {visibility: visible;}
.gallery_2132576 #breadcrumb {visibility: visible;}
.gallery_2369371 #breadcrumb {visibility: visible;}
.gallery_2370497 #breadcrumb {visibility: visible;}
.gallery_2267704 #breadcrumb {visibility: visible;}

Go to use the feature today and once again External links option is not available in these galleries.
Can someone take a look and see what changed to cause my problem again. I have not done any code changes on my end in a few weeks so this would seem to me that SM did something on their end.

Thanks,
Michael

Andy · January 30, 2007

MichaelKirk wrote:

Bump for the day,
Michael

Are you referring to the "Share" button? I went to the first gallery in your list, logged (as you) and logged out, and the Share button is there

MichaelKirk · January 30, 2007

God helpme I am going CRAZY!
Wasn't there yesterday - I would swear to it! That was on my work laptop though using IE6 (on my home computer right now - FF) and it is there just like you are seeing. I'll double check my work computer later - I had cleared my cookies, logged out and in and wasn't working.

Michael

edit:
this looks to be some sort of conflict using IE6. The share photo is available using FF and IE7, but NOT when viewed using IE6. Do you have access to IE6 to see if you can view it using IE6?

Michael

Andy wrote:

Are you referring to the "Share" button? I went to the first gallery in your list, logged (as you) and logged out, and the Share button is there

MichaelKirk · January 30, 2007

Update, cause of problem is using the Hide Owner Custom option
Here is an update
In this gallery the share links button is available when I have in the custom setting "Hide Owner" set to YES (and I loos my banner and navbar as well - no, no). Once I set the Hide owner to NO, to get back my banner and nav bar the share button dissapears
http://mlkimages.smugmug.com/gallery/2110010#109051236

Same happens to all my galleries in question:
http://www.smugmug.com/gallery/1995639#116401696
share link button is ONLY viewable when I set the custom option "Hide Owner" to NO.
How do I fix this so that the share link buton is available when Hide Owner option is selected to NO???

Michael

MichaelKirk wrote:

Wasn't there yesterday - I would swear to it! That was on my work laptop though using IE6 (on my home computer right now - FF) and it is there just like you are seeing. I'll double check my work computer later - I had cleared my cookies, logged out and in and wasn't working.

Michael

edit:
this looks to be some sort of conflict using IE6. The share photo is available using FF and IE7, but NOT when viewed using IE6. Do you have access to IE6 to see if you can view it using IE6?

Michael

Allen · January 30, 2007

MichaelKirk wrote:

Here is an update
In this gallery the share links button is available when I have in the custom setting "Hide Owner" set to YES (and I loos my banner and navbar as well - no, no). Once I set the Hide owner to NO, to get back my banner and nav bar the share button dissapears
http://mlkimages.smugmug.com/gallery/2110010#109051236

Same happens to all my galleries in question:
http://www.smugmug.com/gallery/1995639#116401696
share link button is ONLY viewable when I set the custom option "Hide Owner" to NO.
How do I fix this so that the share link buton is available when Hide Owner option is selected to NO???

Michael

This is the code causing it to disappear.

#breadcrumb { /* remove navigation */
visibility:hidden;
position:relative;
}

MichaelKirk · January 30, 2007

No change.....
I changed "Hidden" to "visible" and there is no change - "share photo" still does not show up unless I change the custom setting Hide Owner - to YES.

#categoriesBox {display:none;} /* hides categories */
.loggedIn #categoriesBox {display:block;} /* shows all categories */
/* must have categories set to "display" in control panel */
#breadcrumb { /* remove navigation */
visibility:visible;

position:relative;
}
.loggedIn #breadcrumb { /* adds navigation logged In*/
visibility:visible;
position:relative;
}
#homepage #breadcrumb
{visibility:hidden;}
.loggedIn #homepage #breadcrumb
{visibility:visible;}

Confused,

Michael

Allen wrote:

This is the code causing it to disappear.

#breadcrumb { /* remove navigation */
visibility:hidden;
position:relative;
}

Allen · January 30, 2007

MichaelKirk wrote:

I changed "Hidden" to "visible" and there is no change - "share photo" still does not show up unless I change the custom setting Hide Owner - to YES.

#categoriesBox {display:none;} /* hides categories */
.loggedIn #categoriesBox {display:block;} /* shows all categories */
/* must have categories set to "display" in control panel */
#breadcrumb { /* remove navigation */
visibility:visible;

position:relative;
}
.loggedIn #breadcrumb { /* adds navigation logged In*/
visibility:visible;
position:relative;
}
#homepage #breadcrumb
{visibility:hidden;}
.loggedIn #homepage #breadcrumb
{visibility:visible;}

Confused,
Michael

I had the same problem, I think it's a combination of altViews and
breadcrumbs, don't remember but got it to work.

MichaelKirk · February 1, 2007

bump...
anyone have any ideas how to get my "share photo" buttons to work?

Michael

Allen wrote:

I had the same problem, I think it's a combination of altViews and
breadcrumbs, don't remember but got it to work.

Andy · February 1, 2007

MichaelKirk wrote:

anyone have any ideas how to get my "share photo" buttons to work?

Michael

Let's be sure you aren't trying to see them in a gallery where you have them turned off in gallery settings.
For example, in this gallery:
http://www.mlkimages.smugmug.com/gallery/2178840#123827841
You have easy sharing turned off in gallery customization. Check it to Yes, and the button will show. Let us know

MichaelKirk · February 1, 2007

Nope
Andy,
In this gallery you choose - In the custom settings I changed the option to allow "easy sharing". Saved, logged out, logged back in and the "share photo" button is not available.
http://www.mlkimages.smugmug.com/gallery/2178840/1/123827841#123827841

Now......when I go back in the custom settings and change the "apperance" option from "custom" to "Smugmug", save - the "share photo" button is now available.

My problem is the ONLY time the "shared photo" button is availabel in any of my galleries is if I change the Appearance setting from custom to Smugmug - which is of no use since I loose my baner, etc.

Thoughts, ideas, solutions????
Michael

Andy wrote:

Let's be sure you aren't trying to see them in a gallery where you have them turned off in gallery settings.
For example, in this gallery:
http://www.mlkimages.smugmug.com/gallery/2178840#123827841
You have easy sharing turned off in gallery customization. Check it to Yes, and the button will show. Let us know

Unable to get external links or sharing to work on this new gallery

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