Delete option is Missing

MelPMelP Registered Users Posts: 131 Major grins
edited January 21, 2007 in SmugMug Support
I am going crazy here (and that doesn't take much)!! I can't seem to be able to delete a photo or gallery...I am looking in the right spot (unless it has been moved). I've read other posts on the situation and have cleared my cache, cookies, and anything else that can be cleared. I have tried both Mozilla and IE. I have rebooted my computer....AND NOTHING.....
Can someone help??? Really want to get rid of old galleries.

Thanks,
Mel

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 21, 2007
    MelP wrote:
    I am going crazy here (and that doesn't take much)!! I can't seem to be able to delete a photo or gallery...I am looking in the right spot (unless it has been moved). I've read other posts on the situation and have cleared my cache, cookies, and anything else that can be cleared. I have tried both Mozilla and IE. I have rebooted my computer....AND NOTHING.....
    Can someone help??? Really want to get rid of old galleries.

    Thanks,
    Mel
    Sure. First, fix your website in your profile, it's not working - the link.

    Are you a pro account? Logged in as guest? Go to www.smugmug.com and look at the top of your screen -- does it say "your photos" or "guest photos?"
    Andy

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  • MelPMelP Registered Users Posts: 131 Major grins
    edited January 21, 2007
    It says "Guest Photos"...(that's odd, huh?)

    Mel
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 21, 2007
    MelP wrote:
    It says "Guest Photos"...(that's odd, huh?)

    Mel
    log OUT
    log IN as OWNER
    and then change your guest password to something different :D
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • MelPMelP Registered Users Posts: 131 Major grins
    edited January 21, 2007
    Andy wrote:
    log OUT
    log IN as OWNER
    and then change your guest password to something different :D
    headscratch.gif
    Either I'm a complete "idiot" or I just need to call it a day....
    I logged out
    I logged back in with my email address and password
    I went to control panel and clicked edit next to "passwords" and changed the password.
    Logged in with the "new" password, it would not be accepted. Logged in with "usual" password and still shows "Guest Photos"

    Is there hope for me??

    Thanks,
    Mel
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