Stats - feature or bug ?

Andy

BistiArt wrote:

Much obliged...

Our camera club invents special tools for Photoshop when we show digital images.

I appreciate your help, Andy!

It's a pleasure to help

BigAl

BigAl wrote:

Any news yet? I see it's still broken...

BistiArt

Rotation Process

BistiArt wrote:

Much obliged...

Our camera club invents special tools for Photoshop when we show digital images.

I appreciate your help, Andy!

Andy,

I'm presently only a little user of Smugmug.

With some 135 images, they are split into multiple galleries and multiple subcategories.

It took some 45 minutes on a T1 to undergo the rotation process.

[Open gallery, select all, rotate right, reselect photo tools after rotation done, select rotate photos, select all, rotate left, ...go to next gallery]

I can certainly imagine many others who have much more rotation if they want to folllow their MPP stat counts accurately...

May I suggest Smugmug seriously consider creating a simple, accurate stat counter vice complicated rotation process for Most Popular Photos; one which users can easily use!

TIA

Andy

BistiArt wrote:

Andy,

I'm presently only a little user of Smugmug.

With some 135 images, they are split into multiple galleries and multiple subcategories.

It took some 45 minutes on a T1 to undergo the rotation process.

[Open gallery, select all, rotate right, reselect photo tools after rotation done, select rotate photos, select all, rotate left, ...go to next gallery]

I can certainly imagine many others who have much more rotation if they want to folllow their MPP stat counts accurately...

May I suggest Smugmug seriously consider creating a simple, accurate stat counter vice complicated rotation process for Most Popular Photos; one which users can easily use!

TIA

Don't forget you can get MUCH more details stats by using Statcounter or Google Analytics. Both free, both easy to implement on your site.

Click "How To" on the Dgrin navbar, and scroll to the bottom of the page.

Mr Zoom

Andy wrote:

Hi Ken, and yes, WELCOME to Dgrin

We've double-confirmed it, and we've logged the bug, that the external views are not being incremented. I'm sure that our CEO and Chief Geek will fix it, but I can't say when, I'm sorry.

Stay tuned and hang in there. Thanks in advance for your patience.

Still patiently waiting, Andy :cry Any word on when this "bug" might be fixed?

Thanks,
Ken

Andy

Mr Zoom wrote:

Still patiently waiting, Andy :cry Any word on when this "bug" might be fixed?

Thanks,
Ken

No, unfortunately not. It's in the hands of our SmugSorcerers. I'll ping Onethumb about it again though!

Sorry for the hassle.

BistiArt

GA Workin'

Andy wrote:

Don't forget you can get MUCH more details stats by using Statcounter or Google Analytics. Both free, both easy to implement on your site.

Click "How To" on the Dgrin navbar, and scroll to the bottom of the page.

Thanks Andy,

Got GA workin, on to Statcounter.

BistiArt

GA & SC workin'; Rotation seemed not to work

Andy wrote:

Don't forget you can get MUCH more details stats by using Statcounter or Google Analytics. Both free, both easy to implement on your site.

Click "How To" on the Dgrin navbar, and scroll to the bottom of the page.

Both Google Analytics and StatCounter now in play...

However, the rotation process which took 45 minutes does not allow me to see recent photos in Most Popular.

Is there anything else I can do to work out the proper MPP so it shows recent activity?

Andy

BistiArt wrote:

Both Google Analytics and StatCounter now in play...

However, the rotation process which took 45 minutes does not allow me to see recent photos in Most Popular.

Is there anything else I can do to work out the proper MPP so it shows recent activity?

I'm sorry I can't understand your questions, could you please ask again?

BistiArt

Rotation and IP BLocking (2nd question)

Andy wrote:

I'm sorry I can't understand your questions, could you please ask again?

Oops, another try...

When I spent 45 minutes rotating the photos in MPP, I see no change in their order afterward.

Yet, I was trying to reset counters to zero so I could see the new month and its rankings. I want to compare the rankings with information from Google and StatCounter.

A 2nd Question?

If I put in the IP address so Statsounter WON'T count me site maintenance, does that also eliminate any one from my camera club who uses that IP from showing stats?

Thanks Andy, parts of BistiArt are workin' fine...

BistiArt

Bump...

BistiArt wrote:

Oops, another try...

When I spent 45 minutes rotating the photos in MPP, I see no change in their order afterward.

Yet, I was trying to reset counters to zero so I could see the new month and its rankings. I want to compare the rankings with information from Google and StatCounter.

A 2nd Question?

If I put in the IP address so Statsounter WON'T count me site maintenance, does that also eliminate any one from my camera club who uses that IP from showing stats?

Thanks Andy, parts of BistiArt are workin' fine...

Bump...

ivar

BistiArt wrote:

Oops, another try...

When I spent 45 minutes rotating the photos in MPP, I see no change in their order afterward.

Yet, I was trying to reset counters to zero so I could see the new month and its rankings. I want to compare the rankings with information from Google and StatCounter.

Rotating photos does not reset the hit counters to zero. It will set the popular rank to zero.

BistiArt wrote:

A 2nd Question?

If I put in the IP address so Statsounter WON'T count me site maintenance, does that also eliminate any one from my camera club who uses that IP from showing stats?

Thanks Andy, parts of BistiArt are workin' fine...

Yes, all the hits form computer using that IP will not be counted.

BistiArt

StatCounter and ISP hits from Club

ivar wrote:

Rotating photos does not reset the hit counters to zero. It will set the popular rank to zero.

Yes, all the hits form computer using that IP will not be counted.

Thanks Ivar,

I checked Statcounter this morning; someone from the camera club had done a number of page evals.

SO, How do I reduce page visits if I need to maintain the site?

BistiArt

Resetting Most Popular Photos in Control Panel

ivar wrote:

Rotating photos does not reset the hit counters to zero. It will set the popular rank to zero.

Yes, all the hits form computer using that IP will not be counted.

My Most Popular Photo settings in Control Panel do not show much change for this new month.

Is there a way to check MPP from the month's beginning so I can change my Peoples Choice images?

Thanks for your help and its nice to see you interact!

ivar

BistiArt wrote:

Thanks Ivar,

I checked Statcounter this morning; someone from the camera club had done a number of page evals.

SO, How do I reduce page visits if I need to maintain the site?

You can set a blocking cookie. This will not count all the visits that you make from your computer. Be careful though, when you clear your cookies in your browser, you have to set it again. When you use multiple browsers, you have to set one for each browser as most don't share cookies.

In the edit settings, there is a link in the menu on the left side. Click on that, and then click on the button on the page that will appear.

ivar

BistiArt wrote:

My Most Popular Photo settings in Control Panel do not show much change for this new month.

Is there a way to check MPP from the month's beginning so I can change my Peoples Choice images?

Thanks for your help and its nice to see you interact!

No, sorry, the popular photos is a non-time specific thing. It's not possible to view the most popular of a year, or month. I wish I had a different answer for you.

You can use the stats to get an idea of what galleries/photos have been viewed most, and you can use statcounter / google analytics for something like this as well I'm sure, although the free statcounter is limited to 100 hits I think.

Thanks! I've been busy lately, but I'm still around

BistiArt

Gotcha

ivar wrote:

No, sorry, the popular photos is a non-time specific thing. It's not possible to view the most popular of a year, or month. I wish I had a different answer for you.

You can use the stats to get an idea of what galleries/photos have been viewed most, and you can use statcounter / google analytics for something like this as well I'm sure, although the free statcounter is limited to 100 hits I think.

Thanks! I've been busy lately, but I'm still around

Aha, must have paid...

That is pretty much what I saw when I tried the rotate situation.

I appreciate the confirmation though, and think Smugmug might want to get that little, but essential situation under control so the MPP updates.

Is there a place to say so?

BistiArt

Good - Gotta Lotta Maintenance to Do...

ivar wrote:

You can set a blocking cookie. This will not count all the visits that you make from your computer. Be careful though, when you clear your cookies in your browser, you have to set it again. When you use multiple browsers, you have to set one for each browser as most don't share cookies.

In the edit settings, there is a link in the menu on the left side. Click on that, and then click on the button on the page that will appear.

I will thinki about this one...

BistiArt

Cookies

BistiArt wrote:

I will thinki about this one...

The older I get, the more I stumble...

Or, is it simply dementia pracox?

Never the less, I will try to work with the cookies...

Kevin L. Kitchens

A New Clue!!!!!

Kevin L. Kitchens wrote:

Gallery stats are still not working. Any idea when these will be back up or if?

Not sure how this will help you but here goes.

Photos I uploaded via smugmug the other day ARE properly showing stats!

Photos I am uploading via the API are NOT showing proper stats, and have not since the upgrade.

Hope this helps you track down the issue!

Andy

Kevin L. Kitchens wrote:

Not sure how this will help you but here goes.

Photos I uploaded via smugmug the other day ARE properly showing stats!

Photos I am uploading via the API are NOT showing proper stats, and have not since the upgrade.

Hope this helps you track down the issue!

Hi Kevin, which uploader are you using?

Kevin L. Kitchens

Andy wrote:

Hi Kevin, which uploader are you using?

http://api.smugmug.com/hack/xmlrpc/1.1.1/

BistiArt

Blocking Cookie

ivar wrote:

You can set a blocking cookie. This will not count all the visits that you make from your computer. Be careful though, when you clear your cookies in your browser, you have to set it again. When you use multiple browsers, you have to set one for each browser as most don't share cookies.

In the edit settings, there is a link in the menu on the left side. Click on that, and then click on the button on the page that will appear.

Thanks Ivar,

Thats now done!

Can one do the same for Google Analytics?
If so, that would be quite neat; except the proviso that it needs to be set on all machines [i access some 7 at various times and places...]

Andy

Kevin L. Kitchens wrote:

http://api.smugmug.com/hack/xmlrpc/1.1.1/

I've made sure the engineers have seen this. Thanks.

devbobo

Kevin L. Kitchens wrote:

Not sure how this will help you but here goes.

Photos I uploaded via smugmug the other day ARE properly showing stats!

Photos I am uploading via the API are NOT showing proper stats, and have not since the upgrade.

Hope this helps you track down the issue!

Kevin,

Images uploaded using my FF extension SmugBrowser, appear to be working fine.

Can you please give me some more detail (image #s) for images uploaded via the API and one uploaded via the web site, so that i can look into it further.

Thanks,

David

Kevin L. Kitchens

devbobo wrote:

Kevin,

Images uploaded using my FF extension SmugBrowser, appear to be working fine.

Can you please give me some more detail (image #s) for images uploaded via the API and one uploaded via the web site, so that i can look into it further.

Thanks,

David

Sure thing...

These images were uploaded manually via SmugMug.com...

133459374, 133459387, 133459416 (and all in this gallery). They all show correct(ish) numbers of views in the 2000s.

These images were upload via the API referenced above, v1.1.1 and while they SHOULD show views in the several 100s, they each show 5 or 6 or 3.

134820242, 134820216, 134820208 (and all in this gallery).

Now, also of interest. If I move the images that aren't working into a different gallery via SmugMug.com, then they will start getting correct stats. Same id #, same URL being called, etc. But the only difference is the upload method.

BistiArt

Google Analytic - Blocking Cookie?

BistiArt wrote:

Thanks Ivar,

Thats now done!

Can one do the same for Google Analytics?
If so, that would be quite neat; except the proviso that it needs to be set on all machines [i access some 7 at various times and places...]

Bump...

Andy

BistiArt wrote:

Bump...

Joe, I'm not sure how it works with GA, sorry.

BistiArt

Got it

Andy wrote:

Joe, I'm not sure how it works with GA, sorry.

Down here we saqy Muchas Gracias, Andy...

BigAl

Andy wrote:

Hi Ken, and yes, WELCOME to Dgrin

We've double-confirmed it, and we've logged the bug, that the external views are not being incremented. I'm sure that our CEO and Chief Geek will fix it, but I can't say when, I'm sorry.

Stay tuned and hang in there. Thanks in advance for your patience.

PS: Big Al, thank you, for your persistence in this, too

Bump.

Any news as to whether this is going to be fixed?