Smugmug style pics not showing up...

ballentphotoballentphoto Registered Users Posts: 312 Major grins
edited January 23, 2007 in SmugMug Support
The initial slide show comes up, but when I go into a gallery (which have smugmug style as the default) the pictures are not coming up... This is happening in IE and Firefox... help:scratch

http://www.ballentphoto.com
-Michael
Just take the picture :):
Pictures are at available at:http://www.ballentphoto.com

My Blog: http://ballentphoto.blogspot.com

Comments

  • DJKennedyDJKennedy Registered Users Posts: 555 Major grins
    edited January 22, 2007
    ballentphoto wrote:
    The initial slide show comes up, but when I go into a gallery (which have smugmug style as the default) the pictures are not coming up... This is happening in IE and Firefox... helpheadscratch.gif

    http://www.ballentphoto.com

    I grabbed a gallery at randome, and I had no problems at all, I'm using FF2

    Derek
    http://www.djkennedy.com

    What did Cinderella say when she left the photo shop? "One day my prints will come."

  • Steve CaviglianoSteve Cavigliano Super Moderators Posts: 3,599 moderator
    edited January 22, 2007
    Hiya Michael,
    I went into your "Interesting Items" gallery, using IE6 and FF and although FF loaded a bit slower headscratch.gif, both brought up your gallery in Smugmug style wthout problems. Have you tried the "usual" things? Like clearing temp files? Logging out and then back in? Closing and reopening your browsers?

    I am not saying you don't have a problem. I just cannot duplicate it.
    If you continue to see issues on the Smugmug style pages, please contact the help desk.

    large.jpg

    Steve
    SmugMug Support Hero
  • ballentphotoballentphoto Registered Users Posts: 312 Major grins
    edited January 22, 2007
    DJKennedy wrote:
    I grabbed a gallery at randome, and I had no problems at all, I'm using FF2

    Derek

    Thanks for checking, I just noticed that for some reason cookiemonster.mg was blocked on my browser. I enabled it, but I still cannot see it. Could it be the corporate firewall? uhg
    -Michael
    Just take the picture :):
    Pictures are at available at:http://www.ballentphoto.com

    My Blog: http://ballentphoto.blogspot.com
  • ballentphotoballentphoto Registered Users Posts: 312 Major grins
    edited January 22, 2007
    Steve Cavigliano wrote:
    Hiya Michael,
    I went into your "Interesting Items" gallery, using IE6 and FF and although FF loaded a bit slower headscratch.gif, both brought up your gallery in Smugmug style wthout problems. Have you tried the "usual" things? Like clearing temp files? Logging out and then back in? Closing and reopening your browsers?

    I am not saying you don't have a problem. I just cannot duplicate it.
    If you continue to see issues on the Smugmug style pages, please contact the help desk.

    large.jpg

    Steve

    I will give that shot... were you able to open other images, I was able to see the initial picture, but the other pics came up blank.
    -Michael
    Just take the picture :):
    Pictures are at available at:http://www.ballentphoto.com

    My Blog: http://ballentphoto.blogspot.com
  • Steve CaviglianoSteve Cavigliano Super Moderators Posts: 3,599 moderator
    edited January 22, 2007
    ballentphoto wrote:
    I will give that shot... were you able to open other images, I was able to see the initial picture, but the other pics came up blank.

    Yes. I was able to click on other images within that gallery and they loaded correctly and amazingly fast thumb.gif

    You may be on to something, regarding the Corporate firewall, or security sw. We have seen viewing issues caused by those 2 things, even before we made this change.

    Steve
    SmugMug Support Hero
  • ballentphotoballentphoto Registered Users Posts: 312 Major grins
    edited January 22, 2007
    Steve Cavigliano wrote:
    Yes. I was able to click on other images within that gallery and they loaded correctly and amazingly fast thumb.gif

    You may be on to something, regarding the Corporate firewall, or security sw. We have seen viewing issues caused by those 2 things, even before we made this change.

    Steve

    Steve thanks again for verifying that.. I cleared out the cookies, temp files etc and now it works.... Still concerning though... Previous visitors may not be able to see the pics and not come back eek7.gif
    -Michael
    Just take the picture :):
    Pictures are at available at:http://www.ballentphoto.com

    My Blog: http://ballentphoto.blogspot.com
  • Steve CaviglianoSteve Cavigliano Super Moderators Posts: 3,599 moderator
    edited January 22, 2007
    ballentphoto wrote:
    Steve thanks again for verifying that.. I cleared out the cookies, temp files etc and now it works.... Still concerning though... Previous visitors may not be able to see the pics and not come back eek7.gif

    Hi Michael,
    All of those maintenance items you performed, relate only to your computer. The reason doing this probably helped, is because you had so many cached views of your galleries in your temp files, it may have confused your browser.

    Regular viewers should not have this problem. Unless, like you, they spend hours viewing your site.

    Steve
    SmugMug Support Hero
  • ballentphotoballentphoto Registered Users Posts: 312 Major grins
    edited January 22, 2007
    Steve Cavigliano wrote:

    Regular viewers should not have this problem. Unless, like you, they spend hours viewing your site.

    Steve
    lol3.gif and rightly they should mwink.gif
    -Michael
    Just take the picture :):
    Pictures are at available at:http://www.ballentphoto.com

    My Blog: http://ballentphoto.blogspot.com
  • DJKennedyDJKennedy Registered Users Posts: 555 Major grins
    edited January 22, 2007
    ballentphoto wrote:
    lol3.gif and rightly they should mwink.gif


    You mean it isn't only me that creates 95% of the hits on my own site?? eek7.gif
    http://www.djkennedy.com

    What did Cinderella say when she left the photo shop? "One day my prints will come."

  • SystemSystem Registered Users Posts: 8,186 moderator
    edited January 22, 2007
    Well, *I* use SiteMeter, and it's cookied not to count me.

    Course it's *broken* now, too, unless they did something else with the Beta they didn't mention...
  • DJKennedyDJKennedy Registered Users Posts: 555 Major grins
    edited January 22, 2007
    imageinc wrote:
    Well, *I* use SiteMeter, and it's cookied not to count me.
    Yeah I can do that too but I don't bother.

    So far the Statcounter counter is the only one that I am aware of that is affected, unless SiteMeter is #2. Extreme Tracking is not affected at all.
    http://www.djkennedy.com

    What did Cinderella say when she left the photo shop? "One day my prints will come."

  • ballentphotoballentphoto Registered Users Posts: 312 Major grins
    edited January 23, 2007
    DJKennedy wrote:
    Yeah I can do that too but I don't bother.

    So far the Statcounter counter is the only one that I am aware of that is affected, unless SiteMeter is #2. Extreme Tracking is not affected at all.

    Google Analytics seems to be reporting... At least I am seeing hits to my web site. And I think that people are looking at more pages since the change. hmmm
    -Michael
    Just take the picture :):
    Pictures are at available at:http://www.ballentphoto.com

    My Blog: http://ballentphoto.blogspot.com
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