Outlook 2003 Blocking Shared Image

ndunkin

I have been testing the new Share function in Smugmug. I sent a Shared picture to myself and to a co-worker. We are running on Exchange 2000 with Outlook 2003. Downloading images is blocked in Outlook. When we tell Outlook to allow the images, we see the Smugmug logo but the photo that is being shared shows up as black image. I can click on the image and it takes me to the photo in my gallery. I have gone through my Outlook settings, putting my Trusted and Internet sites at the lowest level of security. I have also manually gone in and enabled the scripting options in my Trusted and Internet sites security. I have also disabled the blocking of images option in emails. Has anyone else experienced this and knows what setting needs to be changed? I don't think my firewall is involved in this since it appears to be only http that is being used to show the photo.

Andy

ndunkin wrote:

I have been testing the new Share function in Smugmug. I sent a Shared picture to myself and to a co-worker. We are running on Exchange 2000 with Outlook 2003. Downloading images is blocked in Outlook. When we tell Outlook to allow the images, we see the Smugmug logo but the photo that is being shared shows up as black image. I can click on the image and it takes me to the photo in my gallery. I have gone through my Outlook settings, putting my Trusted and Internet sites at the lowest level of security. I have also manually gone in and enabled the scripting options in my Trusted and Internet sites security. I have also disabled the blocking of images option in emails. Has anyone else experienced this and knows what setting needs to be changed? I don't think my firewall is involved in this since it appears to be only http that is being used to show the photo.

Hi, welcome! Are there "html" format preferences you can check, enable?

ndunkin

Thanks for your quick response

Andy wrote:

Hi, welcome! Are there "html" format preferences you can check, enable?

Andy, I am set to send outgoing emails as Rich Text but can receive html emails no problem. I am set to use html on a reply if I receive an html email. I have tried changing my email options to all html to no avail.

Andy

Can you upgrade to latest version of Outlook?

ndunkin

Andy wrote:

Can you upgrade to latest version of Outlook?

Andy, this is not an option right now. I did check this using Outlook Web Access and it is the same problem. I am going to look at any Exchange server options that may be blocking my photo.

dmc

fyi: works great at my work, via outlook 2003 sp2

also my yahoo account looks fine too... nice email, i like the black background

RogersDA

ndunkin wrote:

Andy, I am set to send outgoing emails as Rich Text but can receive html emails no problem. I am set to use html on a reply if I receive an html email. I have tried changing my email options to all html to no avail.

See http://support.microsoft.com/kb/829982

ndunkin

RogersDA wrote:

See http://support.microsoft.com/kb/829982

After checking all of my Outlook and Exchange settings and doing a ton of searching, I decided to contact my spam service. We use Spamsoap. They "wash" all of our incoming email with two virus checkers and spam filtering. After reporting my problem, they changed a filtering option for me and it now works. Something within the email was getting stripped out. I have requested more info since I just want to know.

I appreciate all you guys pitching in on this problem.