SmugMug display issues?

jchin · February 13, 2007

Is SmugMug having issues?
http://jchin.smugmug.com/gallery/2166046#112491753
only loads the background and a new little circle of arrows turns in the top left ... that is it ... no photo

I've tried this on IE6 and Firefox. Please help.

jchin · February 13, 2007

Also note .... http://www.smugmug.com/gallery/2166046#112491753 ... works BUT ... it broke all the Pro customizations ... more like they all disappeared.

jchin · February 13, 2007

Just now ... http://galleries.jchinphotography.com/gallery/2166046#112491753 ... is working.

All 3 URLs use to work the same. Not it doesn't.

What happened? It seems that somethings have changed in the last 2 months (the last time I logged into my SmugMug account).

Is there a blog or something I can see what is changing on SmugMug?
Thanks.

ivar · February 13, 2007

jchin wrote:

Is SmugMug having issues?
http://jchin.smugmug.com/gallery/2166046#112491753
only loads the background and a new little circle of arrows turns in the top left ... that is it ... no photo

I've tried this on IE6 and Firefox. Please help.

Hi John,

It is indeed loading a little slowly. I took a look at your custom code.
This in your footer is what was causing it:
******** language="Javascript" type="text/javascript">
webServer = 'http://galleries.jchinphotography.com';
</********

I took it out for now. I am not sure why you put it in in the first place.

Also, there are some small issues with your customization. Element tags should not be capitalized anymore, and classes should go between quotation marks.

jchin wrote:

Also note .... http://www.smugmug.com/gallery/2166046#112491753 ... works BUT ... it broke all the Pro customizations ... more like they all disappeared.

That's because you have www.smugmug...... instead of jchin.smugmug....... in the address. Use http://jchin.smugmug.com/gallery/2166046#112491753 and you are all set <img src="https://us.v-cdn.net/6029383/emoji/thumb.gif" border="0" alt="" >

jchin wrote:

Just now ... http://galleries.jchinphotography.com/gallery/2166046#112491753 ... is working.

All 3 URLs use to work the same. Not it doesn't.

What happened? It seems that somethings have changed in the last 2 months (the last time I logged into my SmugMug account).

Is there a blog or something I can see what is changing on SmugMug?
Thanks.

I see indeed no problems with this one either.

Our release notes blog can be found here:

http://blogs.smugmug.com/release-notes/

PS, please don't post your questions here and send it to us at the helpdesk at the same time, it just means that I have to answer it twice

jchin · February 13, 2007

All that extra JavaScript was my attempt to redirect the browser to a working URL. I have remvoed all of that extra code.

While I was testing, the jchin.smugmug.com URL started working again. Thanks.

BTW, is there a way to make it so that when someone uses the www.smugmug.com URL, it redirects to the galleries.jchinphotography.com URL ... so my customizations show up?

Andy · February 13, 2007

jchin wrote:

BTW, is there a way to make it so that when someone uses the www.smugmug.com URL, it redirects to the galleries.jchinphotography.com URL ... so my customizations show up?

Not if they use http://www.smugmug.com/gallery/XXXXX

But you can automagically switch from http://jchinphotography.smugmug to http://galleries.jchinphotography.com by using Devbobo's automagic url swapper:

http://www.dgrin.com/showthread.php?t=52811
#82

jchin · February 13, 2007

Andy ... again you have all the right answers.

Thanks.

SmugMug display issues?

Comments