Display / rotation problems.

Dna

Having problems accessing this gallery. http://lsv.smugmug.com/gallery/2430690#127448085

very slow to load and if I try to rotate the photos is doesn't display all the thumbnails before timing out.

Andrew

jfriend

Dna wrote:

Having problems accessing this gallery. http://lsv.smugmug.com/gallery/2430690#127448085

very slow to load and if I try to rotate the photos is doesn't display all the thumbnails before timing out.

Andrew

It doesn't load properly for me either. Minutes go by and all I see are a couple thumbs. Other Smugmug galleries load fine.

Dna

Thanks for that. Any suggestions on how to fix it ?

Andrew

Andy

Dna wrote:

Having problems accessing this gallery. http://lsv.smugmug.com/gallery/2430690#127448085

very slow to load and if I try to rotate the photos is doesn't display all the thumbnails before timing out.

Andrew

Is this a new gallery?

We could try some things, but a question first: is reuploading the images to a new gallery an option?

Dna

Andy wrote:

Is this a new gallery?

We could try some things, but a question first: is reuploading the images to a new gallery an option?

Hi Andy, yes it's a new gallery. It was uploaded a week or so ago.
Reuploading the images is an option, but I was more concerned as to why they have gone wrong, and what I might have done.

Thanks

Andrew

Andy

Dna wrote:

Hi Andy, yes it's a new gallery. It was uploaded a week or so ago.
Reuploading the images is an option, but I was more concerned as to why they have gone wrong, and what I might have done.

Thanks

Andrew

I don't think you did anything wrong.
Please do reupload, don't touch the gallery - I want our engineers to see it, it may help them with troubleshooting.

Thanks.

Dna

Andy wrote:

I don't think you did anything wrong.

The only thought I had was that I watermarked the gallery and then rotated some photos straight after.

Please do reupload, don't touch the gallery - I want our engineers to see it, it may help them with troubleshooting.
Thanks.

Ok. I'll make it private, that ok ?

Thanks for you help

Andrew

Andy

Dna wrote:

The only thought I had was that I watermarked the gallery and then rotated some photos straight after.
Ok. I'll make it private, that ok ?

Thanks for you help

Andrew

Support Hero Anne is attempting to recover them- stay tuned

Andy

Hey dna, how many shots were in that gallery?

Dna

Andy wrote:

Hey dna, how many shots were in that gallery?

Ummm I'm not sure. I think about 20 or so. I'll have to double check tonight.

Andrew

AnneMcBean

Dna wrote:

Ummm I'm not sure. I think about 20 or so. I'll have to double check tonight.

Andrew

No worries, Andrew.

All fixed?

-Anne

Dna

AnneMcBean wrote:

No worries, Andrew.

All fixed?

-Anne

Yep, looks great. Thanks a lot guys. lustlust

Andrew

Nimai

Any lessons for us fellow smuggers to learn? What was wrong?

Thx-

AnneMcBean

Nimai wrote:

Any lessons for us fellow smuggers to learn? What was wrong?

Thx-

Hey Nimai,

Good question. My best guess is that the images got "hung up" while rotating. We still had the original image, no problem, but we were having trouble serving up the display sizes. I went in and rotated the images again (using the photo tool), and that forced us to generate new display sizes, fixing the problem.

I hope that helps!

-Anne

Dna

I've got another 'hung up' gallery.

http://lsv.smugmug.com/gallery/2430687#127445793

crycry

Andrew

Edit: and another one ... http://lsv.smugmug.com/gallery/1585584#76848480

Any thoughts on how this happens ?

ivar

Dna wrote:

I've got another 'hung up' gallery.

http://lsv.smugmug.com/gallery/2430687#127445793

crycry

Andrew

Edit: and another one ... http://lsv.smugmug.com/gallery/1585584#76848480

Any thoughts on how this happens ?

Not sure, have you been rotating these images more than once?

the ones that didn't show were all rotated incorrectly. I rotated them correctly, and they seemed to work fine now.

ivar

Dna wrote:

I've got another 'hung up' gallery.

http://lsv.smugmug.com/gallery/2430687#127445793

crycry

Andrew

Edit: and another one ... http://lsv.smugmug.com/gallery/1585584#76848480

Any thoughts on how this happens ?

OT: I took the quantcast code you had in your JS, and put it in your footer. You can put it back in the JS if you prefer, but you need to get rid of the script tags then

Dna

Hi Ivar,

Thanks for that. The images had only been uploaded.

And thanks for moving the Quantacast stuff. I was playing around and forgot it was there.

Any thoughts on how to fix this in future ? Everytime I try to rotate the photos FF locks up and I have to crash out to get anywhere.

Andrew