"Read" vs "Clicked" question

papajaypapajay Registered Users Posts: 441 Major grins
edited February 21, 2007 in SmugMug Support
:scratch Seems like it is supposed to be straightforward, but I'm still having some difficulty "getting it". Some of the feedback I get from recipients is..."enjoyed your pics" ( yet the output suggests they only "read" the email, but never "clicked"). Other results indicate the recipient "clicked" but never "read" the invitation....how can that be?


[Note: I downloaded the little "print screen/capture" from Gadwin.com, and managed to capture a snipet jpg file of info from my control page screen that shows some read/click detail, but I didn't have any luck pasting it into the body of this post so you can see what I'm talking about above....can someone explain (again) how to do that?......OOOPS, nevermind I guess, it showed up when I submitted the post.

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited February 21, 2007
    Papa, clicked means they clicked on the photo and got to your gallery page.

    Read means that they got the email, and opened it in their mail reader.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • papajaypapajay Registered Users Posts: 441 Major grins
    edited February 21, 2007
    "splain it to me, Lucy"...
    Andy wrote:
    Read means that they got the email, and opened it in their mail reader.

    I hate to be obtuse, but does opening an email in the mail reader mean they DID or DID Not see the pictures?
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited February 21, 2007
    papajay wrote:
    I hate to be obtuse, but does opening an email in the mail reader mean they DID or DID Not see the pictures?
    it means they saw it, in their email reader but NOT yet on your site :)
    Andy

    Portfolio • Workshops • Facebook • Twitter
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