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Immediate Help Please!!!

erikadorieerikadorie Registered Users Posts: 62 Big grins
edited March 9, 2007 in SmugMug Pro Sales Support
I had a buyer reply saying they got this message, what does it mean and how do I fix it? Thanks

---SSL Alert
The browser and the web-site cannot communicate securely because there are no common encryption algorithms.
Please try the following:
- Check the SSL protocol settings on the browser for SSLv3/TLSv1 protocol support.
- The secure web-site may be using high-strength encryption algorithms(128 bit).
Check the SSL settings on your browser, if it supports high-strength encryption algorithms.
- Upgrade your browser to latest version.
erikadorie photography
www.erikadorie.smugmug.com

Take one d ay at a time. :photo

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 9, 2007
    Hi, for immediate help, always mail our help desk, which is 365days a year, nearly round - the - clock :)

    It would help to know the gallery the buyer was buying from (the actual link please?)... thanks!
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    ivarivar Registered Users Posts: 8,395 Major grins
    edited March 9, 2007
    I have already replied to your email at the helpdesk. Let us know if you have any additional information for us thumb.gif
    Ivar
    www.ivarborst.nl & smugmug
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    erikadorieerikadorie Registered Users Posts: 62 Big grins
    edited March 9, 2007
    ivar wrote:
    I have already replied to your email at the helpdesk. Let us know if you have any additional information for us thumb.gif

    thanks so much!
    erikadorie photography
    www.erikadorie.smugmug.com

    Take one d ay at a time. :photo
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