Trouble Selecting Photos to order...

natephoto

I'm trying to order a photo.. When I put it in my cart, I can only select wallets and a few other types of prints to purchase... I've set the pro-pricing, and have had no problems in the past.

Anyone else currently having this problem?

gallery is here: http://supersnapshots.smugmug.com/gallery/2586604

natephoto

this problem happens both when I am logged in, or out

Andy

natephoto wrote:

I'm trying to order a photo.. When I put it in my cart, I can only select wallets and a few other types of prints to purchase... I've set the pro-pricing, and have had no problems in the past.

Anyone else currently having this problem?

gallery is here: http://supersnapshots.smugmug.com/gallery/2586604

Hi Nate,


The reason that those photos are not being offered in various print sizes is because the resolution on the photos are too low. You can see our resolution requirements here:
http://www.smugmug.com/help/print-quality#minprintres
If the photos don't have large enough resolution, the print sizes are removed from the shopping cart to guarantee the best quality.

Please let us know if you need anything else.

natephoto

Thanks Andy!