Passwords not working

dididaniellephotodididaniellephoto Registered Users Posts: 109 Major grins
edited March 16, 2007 in SmugMug Support
I know, it's one thing after another with me and this website thing.

I logout to test-ride my site and now the passwords are not working for the password-protected (client proof) galleries! I double checked and passwords are set, so what's the problem?

TIA!

: ) Didi
www.dididaniellephoto.com
For example, the 'Olivia' proof gallery password is Ryan, but it's not working.

Comments

  • richWrichW Registered Users Posts: 941 Major grins
    edited March 16, 2007
    dididaniellephoto wrote:
    I know, it's one thing after another with me and this website thing.

    I logout to test-ride my site and now the passwords are not working for the password-protected (client proof) galleries! I double checked and passwords are set, so what's the problem?

    TIA!

    : ) Didi
    www.dididaniellephoto.com
    For example, the 'Olivia' proof gallery password is Ryan, but it's not working.
    It's working at this end. Try clearing your broswer cookies and cache. Then view it again while logged out.
  • dididaniellephotodididaniellephoto Registered Users Posts: 109 Major grins
    edited March 16, 2007
    Yep, it seems to be working for me now too. Perhaps it's case sensitive?

    : ) Didi
  • SheafSheaf Registered Users, SmugMug Product Team Posts: 775 SmugMug Employee
    edited March 16, 2007
    dididaniellephoto wrote:
    Yep, it seems to be working for me now too. Perhaps it's case sensitive?

    : ) Didi

    When you go into a passworded gallery, we give your web browser a nice little cookie that let's you navigate within it and get back in without entering the password again.

    You were logged out, but still cookied.
    SmugMug Product Manager
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