Proof Delay? My site is set at 3 - SM ordering says 5??

MichaelKirk

I have my proof delay set at 3 days. I just placed an order myself for some photos and the order proceedure is saying I requested a 5 day delay??
I double checked the galleries where I was ordering from and confirmed PD is set at 3 days. Why is SM saying 5 days? I personally do not want a 5 day delay.

Second question, is there a proff delay even why I am ordering my own pictures? I ordered signed on to my SM account. I would think I would not have to deal with a proof delay if I am ordering my own photographs.

Order #266703

Thanks
Michael

Andy

MichaelKirk wrote:

I have my proof delay set at 3 days. I just placed an order myself for some photos and the order proceedure is saying I requested a 5 day delay??
I double checked the galleries where I was ordering from and confirmed PD is set at 3 days. Why is SM saying 5 days? I personally do not want a 5 day delay.

Your proof-delay plus the time in-lab.
http://www.smugmug.com/help/proof-retouch-replace

Second question, is there a proff delay even why I am ordering my own pictures? I ordered signed on to my SM account. I would think I would not have to deal with a proof delay if I am ordering my own photographs.

Order #266703

Thanks
Michael

Yes, it applies to your own orders, too. We put that in our help section as a "gotcha"
http://www.smugmug.com/help/proof-retouch-replace


No worries, I hit the "ship it" button for you

MichaelKirk

Thanks Andy,
Learn something new everyday around here!
By the way I added the DGrin link to my Blog as you suggested in another Blog thread.

Michael

Andy wrote:

Your proof-delay plus the time in-lab.
http://www.smugmug.com/help/proof-retouch-replace


Yes, it applies to your own orders, too. We put that in our help section as a "gotcha"
http://www.smugmug.com/help/proof-retouch-replace


No worries, I hit the "ship it" button for you