Problem cropping picture in proof delay

danhicokdanhicok Registered Users Posts: 16 Big grins
edited March 29, 2007 in SmugMug Pro Sales Support
I am trying to edit an order (Order #271436 ). I have already uploaded a new file. The crop is wrong and I am trying to fix it. When I select "edit crop" the crop page opens but I try to change the crop and get a "Page loading, please wait" pop up. This never goes away - the page never finishes loading. Not sure how to proceed here, but I know I do not want the wrong crop printed, it will be returned.

Thanks,

Dan
dan@danhicok.com
www.danhicok.com

Comments

  • danhicokdanhicok Registered Users Posts: 16 Big grins
    edited March 29, 2007
    Resolved
    Never mind. It finally finished loading after about 10 minutes!

    Thanks,

    Dan
    danhicok wrote:
    I am trying to edit an order (Order #271436 ). I have already uploaded a new file. The crop is wrong and I am trying to fix it. When I select "edit crop" the crop page opens but I try to change the crop and get a "Page loading, please wait" pop up. This never goes away - the page never finishes loading. Not sure how to proceed here, but I know I do not want the wrong crop printed, it will be returned.

    Thanks,

    Dan
    dan@danhicok.com
    www.danhicok.com
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