help problems

glsgls Registered Users Posts: 8 Beginner grinner
edited April 6, 2007 in SmugMug Pro Sales Support
using aol or IE I am not able to log on to dgrin, in sumgug I can not add new galleries or customize. I have been able to do this before. I installed firefox and it works, but my slideshow is not in the center.:dunno
if anyone can help
www,photographybygladys.com
thanks
gladys

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 6, 2007
    gls wrote:
    using aol or IE I am not able to log on to dgrin, in sumgug I can not add new galleries or customize. I have been able to do this before. I installed firefox and it works, but my slideshow is not in the center.ne_nau.gif
    if anyone can help
    www,photographybygladys.com
    thanks
    gladys
    Hi Gladys, please check your IE cookies setting, if you cannot login to Dgrin, you are not allowing cookies.. let us know :)

    http://www.smugmug.com/help/cookies click the "I'm using Internet Explorer" link..
  • glsgls Registered Users Posts: 8 Beginner grinner
    edited April 6, 2007
    problems
    I did that, still wont work
    gladys
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 6, 2007
    gls wrote:
    I did that, still wont work
    gladys
    What security software, adblocking software, extensions are you running, gladys?

    ear.gif
  • glsgls Registered Users Posts: 8 Beginner grinner
    edited April 6, 2007
    problems
    Using AOL what I have always used.
  • glsgls Registered Users Posts: 8 Beginner grinner
    edited April 6, 2007
    problems
    gls wrote:
    Using AOL what I have always used.


    It is fixed, everything working..
    thanks
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 6, 2007
    gls wrote:
    It is fixed, everything working..
    thanks
    w000t clap.gif
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