Order history?

Mitchell

Is there any way I can check my recent order history? I need to see which print I selected to make a 20x24 print out of. The colors were terrible and I need to double check which print was selected to see if it was my error or smugmug before I try again.

This is the first time I've had color rendition problems here. I have a huey calibrated monitor and usually click the option to not alter color.

Thanks.

Andy

We send you emails everytime you order, with the order links in them. Do you save those? If not, give me a date and I will happily find your order

richW

I see Andy has it taken care of.
A link for future reference: http://www.smugmug.com/homepage/prosales.mg

Mitchell

richW wrote:

I see Andy has it taken care of.
A link for future reference: http://www.smugmug.com/homepage/prosales.mg

Thanks for the link, Rich.

Even though I have a pro account, this was a personal sale and does not show up on that link.

Andy seems to be helping me once again.

Andy

Mitchell wrote:

Thanks for the link, Rich.

Even though I have a pro account, this was a personal sale and does not show up on that link.

Andy seems to be helping me once again.

Mitchell, I pm'd you the photo link.

you ordered it True Color.

would you like me to adjust it, and fire off a reprint? Or do you have a different file for me to work from?

Either way, we'll do a reprint at no charge

Mitchell

Andy wrote:

Mitchell, I pm'd you the photo link.

you ordered it True Color.

would you like me to adjust it, and fire off a reprint? Or do you have a different file for me to work from?

Either way, we'll do a reprint at no charge

Once again, you guys here at Smug Mug are the greatest.

I've ordered large prints before without any difficulty. If you can work on this one to see if it can be satisfactorily printed, I would really appreciate it.

You might just save my butt for my anniversary present!

Andy

Mitchell wrote:

Once again, you guys here at Smug Mug are the greatest.

I've ordered large prints before without any difficulty. If you can work on this one to see if it can be satisfactorily printed, I would really appreciate it.

You might just save my butt for my anniversary present!

Please send an email, to ATTN: Andy at the help desk, w/ link and the order #- thanks!

Mitchell

Andy wrote:

Please send an email, to ATTN: Andy at the help desk, w/ link and the order #- thanks!

Done!

And thanks in advance for all of your help.

Andy

Mitchell wrote:

Done!

And thanks in advance for all of your help.

And we've already ordered your new print

Mitchell

Andy wrote:

And we've already ordered your new print

Thanks Andy! You may have saved my marriage.

Let me know if I can ever help you out. Any of your kids need a tonsillectomy??

Andy

Mitchell wrote:

Any of your kids need a tonsillectomy??