Watermarks not appearing on all photos

cc615cc615 Registered Users Posts: 3 Beginner grinner
edited April 25, 2007 in SmugMug Support
I made my own watermark, saved it, and applied it, all is good. However, the watermark is not showing up on some of the photos, i've gone into the area where I can select all to try again and it still doesnt apply. Is there something I am doing wrong?

Christine Crawford
http://ckphoto.smugmug.com

Comments

  • Steve CaviglianoSteve Cavigliano Super Moderators Posts: 3,599 moderator
    edited April 20, 2007
    Hello Christine,
    Please make sure all images are at least 800 pixels per inch on the long end. We do not watermark originals. So if the original image is smaller than 800ppi on the long end, it will not be watermarked.

    http://www.smugmug.com/help/custom-watermark-protection


    If this is not your problem, please send a message to our help desk and we will investigate.

    Have a great day Christine :-)
    Steve
    SmugMug Support Hero
  • cc615cc615 Registered Users Posts: 3 Beginner grinner
    edited April 25, 2007
    Steve Cavigliano wrote:
    Hello Christine,
    Please make sure all images are at least 800 pixels per inch on the long end. We do not watermark originals. So if the original image is smaller than 800ppi on the long end, it will not be watermarked.

    http://www.smugmug.com/help/custom-watermark-protection


    If this is not your problem, please send a message to our help desk and we will investigate.

    Have a great day Christine :-)
    Steve

    Makes total sense, thank you!!
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