Order from Georgia

magicpic

I live in Georgia and so when I did a trial order it took 12 days to get my prints...I was reading that some other people had problems and they like I did not have any proof days...I changed to two proof days so I am interested in seeing how many days this order takes to get to marietta, georgia....Does anyone know where in georgia the lab is that smugmug uses? When it took 12 days for my order I was under the impression that all orders take 12 days...we will see....I will let everyone know when they get them

Andy

magicpic wrote:

I live in Georgia and so when I did a trial order it took 12 days to get my prints...I was reading that some other people had problems and they like I did not have any proof days...I changed to two proof days so I am interested in seeing how many days this order takes to get to marietta, georgia....Does anyone know where in georgia the lab is that smugmug uses? When it took 12 days for my order I was under the impression that all orders take 12 days...we will see....I will let everyone know when they get them

Janis, the USPS is a mystery. I get orders here in NY in 2 days, you are in the same state as the lab, and it took 12 days.

I wish I could move the post man faster. Best to choose express shipping, if you can.

We're exploring new shipping methods, thanks.

magicpic

Andy wrote:

Janis, the USPS is a mystery. I get orders here in NY in 2 days, you are in the same state as the lab, and it took 12 days.

I wish I could move the post man faster. Best to choose express shipping, if you can.

We're exploring new shipping methods, thanks.

I would like to be able to call them just to ask the question? how do I get there number...? thanks janis

Andy

magicpic wrote:

I would like to be able to call them just to ask the question? how do I get there number...? thanks janis

Hi Janis, "them" = us
You can ask any questions here, or you can feel free to email our help desk, either way...

magicpic

Andy wrote:

Hi Janis, "them" = us
You can ask any questions here, or you can feel free to email our help desk, either way...

I thought you said that the lab was in georgia and the photos are shipped from georgia...where in georgia

Andy

magicpic wrote:

I thought you said that the lab was in georgia and the photos are shipped from georgia...where in georgia

Hi Janis, the lab is in Norcross, GA.

magicpic

Andy wrote:

Hi Janis, the lab is in Norcross, GA.

I live about 25 minutes from Norcross..janis..so I will just say that it was just a fluke that it took 12 days to get the order....I am checking with the other people that ordered to see when they got there order..I change to a proof day so maybe that was the problem

magicpic

magicpic wrote:

I live about 25 minutes from Norcross..janis..so I will just say that it was just a fluke that it took 12 days to get the order....I am checking with the other people that ordered to see when they got there order..I change to a proof day so maybe that was the problem

great news..the customer said that photos came quick...janis