'Replace Photo'

! Saltwater Photography! Saltwater Photography Registered Users Posts: 116 Major grins
edited April 25, 2007 in SmugMug Pro Sales Support
Hey Andy,

The 'Replace Photo' function doesn't seem to be working. After you select the new replacement photo and hit 'upload', you simply arrive at a blank webpage - may need someone to take a look.

Cheers
Luke
www.saltwaterphotography.com
Luke Kneale
www.luke-k.com

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 25, 2007
    Hi, the feature is working fine for us, can you tell us more, give us more details please? What photo, what browser, and exactly what are you doing when trying to replace? Leave nothing out, so that we may best help you :)
  • ! Saltwater Photography! Saltwater Photography Registered Users Posts: 116 Major grins
    edited April 25, 2007
    Andy wrote:
    Hi, the feature is working fine for us, can you tell us more, give us more details please? What photo, what browser, and exactly what are you doing when trying to replace? Leave nothing out, so that we may best help you :)

    It's ok I have worked around it - but for your reference, whenever I try to replace a file and hit 'upload', I am directed to a blank webpage rather than receiving some type of recognition that my file has been received as you get when you upload photos normally. Using IE7.

    Luke
    www.saltwaterphotography.com
    Luke Kneale
    www.luke-k.com
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 25, 2007
    It's ok I have worked around it - but for your reference, whenever I try to replace a file and hit 'upload', I am directed to a blank webpage rather than receiving some type of recognition that my file has been received as you get when you upload photos normally. Using IE7.

    Luke
    www.saltwaterphotography.com
    Please try clearing your cache and cookies, close and reopen IE7. It's working fine for me, IE7 ne_nau.gif
  • dimples453dimples453 Registered Users Posts: 46 Big grins
    edited April 25, 2007
    It was occurring with my order also but Andy W. let me know it was a color space issue. Andy to the rescue! Thanks!
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