HELP! locked out of my adminstrator view on my account!
imagewerks
Registered Users Posts: 27 Big grins
crycry:cry
I tried setting a guest password so our staff could upload files to the site - but I totally locked myself out of the "owners view" & can't get it set back to normal! HELP!!!!! We're at a critical point & I need to make sure that I can get in to delete files, etc.
Note - I tried to set the email pass by setting an email to <name>@email.smugmug.com then typed in a password. I figured I could do this since a lot of our staff are overseas & need to get me photos - email seems the best way to do this.
What do I do to reset the ")#($" thing to where I can get in as an administrator??? Now - all I can do is log in as a guest.
I should have left it alone........had it before....... ugh - I'll just give these few trusted people the administrators password.......:cry
I tried setting a guest password so our staff could upload files to the site - but I totally locked myself out of the "owners view" & can't get it set back to normal! HELP!!!!! We're at a critical point & I need to make sure that I can get in to delete files, etc.
Note - I tried to set the email pass by setting an email to <name>@email.smugmug.com then typed in a password. I figured I could do this since a lot of our staff are overseas & need to get me photos - email seems the best way to do this.
What do I do to reset the ")#($" thing to where I can get in as an administrator??? Now - all I can do is log in as a guest.
I should have left it alone........had it before....... ugh - I'll just give these few trusted people the administrators password.......:cry
0
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Standby, we'll sort you!
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All sorted, check your email please
In the future, you can always get a new password by following the instructions here: http://www.smugmug.com/help/acctlogin
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