password not working

pamela435

Hi and thanks for any help. The password I set up for friends and family to view our site is not working. It was brought to my attention so I just tried it several times myself and it is saying it is the wrong password. I already went to the control panel to make sure it hadn't been accidentally changed and it was fine.

Thanks,
Pam

ivar

pamela435 wrote:

Hi and thanks for any help. The password I set up for friends and family to view our site is not working. It was brought to my attention so I just tried it several times myself and it is saying it is the wrong password. I already went to the control panel to make sure it hadn't been accidentally changed and it was fine.

Thanks,
Pam

Hi Pam ,

Do you have a link to your passworded site for us?

Thanks!

pamela435

Oops, yes, it is:

www.garringers.smugmug.com

Andy

pamela435 wrote:

Hi and thanks for any help. The password I set up for friends and family to view our site is not working. It was brought to my attention so I just tried it several times myself and it is saying it is the wrong password. I already went to the control panel to make sure it hadn't been accidentally changed and it was fine.

Thanks,
Pam

Hi Pam, I confirmed it's working, please clear your cookies, shut your browser, go back again and try it one more time? Be sure you use all lower case for Danny's nickname

Let us know, thanks!