Not for sale???

Rene`

I tried to act like a customer and buy.....I get a no items are for sale message. I uploaded 4 by 5 images at 72 resolution. I activated 3 day proof delay so I could replace photos with originals. Did I do something wrong?

I want my prices to be the same as the rest of my galleries.....

Thanks!

digismile

I get the error that you are talking about.

Have you set the price for all photo sizes to zero? That's what I think is happening.

Rene`

digismile wrote:

I get the error that you are talking about.

Have you set the price for all photo sizes to zero? That's what I think is happening.

I don't think so......

dragon300zx

Check in your gallery settings to make sure you have printing enabled, then check and make sure your galleries have prices, either the smugmug default or your own marked up prices.

If your gallery settings have printed set to no then they won't be able to be ordered. If you have the prices set to 0 then they can't be ordered.

Also try uploading bigger picture files.

If the files you upload are too low of a quality it will not let you purchase anything. The software does check and will only make items available for sale if the image file can be printed at the selected sizes and still look good.

Rene`

dragon300zx wrote:

Check in your gallery settings to make sure you have printing enabled, then check and make sure your galleries have prices, either the smugmug default or your own marked up prices.

If your gallery settings have printed set to no then they won't be able to be ordered. If you have the prices set to 0 then they can't be ordered.

Also try uploading bigger picture files.

If the files you upload are too low of a quality it will not let you purchase anything. The software does check and will only make items available for sale if the image file can be printed at the selected sizes and still look good.

Thanks! I was thinking that I could upload small images and replace when ordered. I didn't realize that if the images were too small that ordering would not be allowed.

Andy

Rene` wrote:

Did I do something wrong?

I want my prices to be the same as the rest of my galleries.....

Thanks!

Yes. you uploaded resized files, which cannot be printed. The reason that those photos are not being offered in various print sizes is because the resolution on the photos are too low. You can see our resolution requirements here:
http://www.smugmug.com/help/print-quality#minprintres
If the photos don't have large enough resolution, the print sizes are removed from the shopping cart to guarantee the best quality.

Please upload your full files, not tiny versions You can smash them, explained here:
http://smugmug.jot.com/WikiHome/ProofDelayForHappyCustomers

I hope this helps!